Wyatt Johnson Subaru

Wyatt Johnson Subaru responded

Thank you for bringing this to our attention. I sincerely apologize for the pricing confusion. When Emma quoted you $484 plus tax, that should have been honored without discrepancies. The lack of communication about any changes is unacceptable. We take pricing transparency very seriously, and this situation doesn't reflect the standard we hold ourselves to. I'd like to make this right. Please reach out to me directly so we can review what happened and ensure you're charged the amount that was originally agreed upon.

Wyatt Johnson Subaru responded

Thank you so much for this wonderful review! We're thrilled to hear that our team provided excellent service and clear communication. Making sure our customers understand all their options and feel valued is at the heart of what we do. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again!

Wyatt Johnson Subaru responded

Thank you for the great feedback! We're so glad to hear that our team was able to work efficiently and get you back on the road quickly. We know your time is valuable, and providing a smooth, fast experience is always our goal. We're happy the loaner vehicle was helpful for you as well. We appreciate your business and look forward to serving you again!

Wyatt Johnson Subaru responded

Thank you so much for this wonderful review! We're thrilled to hear that Michael and our sales manager provided you with such excellent service. Going above and beyond for our customers is exactly what we strive for, and it's great to know they made your purchase experience a positive one. We truly appreciate the recommendation and look forward to serving you again in the future!

Wyatt Johnson Subaru responded

Thank you so much for the kind words! It was truly a pleasure working with you and your family. I really appreciate you taking the time to share this feedback—it means a lot to me and our team. We're here whenever you need us, and I look forward to helping you again in the future!

Wyatt Johnson Subaru responded

Thank you for your feedback! We’re happy to hear the service department provided excellent support and that Matt kept you well informed throughout the repair process. We appreciate you choosing us and look forward to serving you again!

Wyatt Johnson Subaru responded

Thank you for sharing that! We’re so glad Lindsey was there for you when you needed support the most. It means a lot to hear that your experience with our dealership has been great from the very beginning. We appreciate your loyalty and are here for you anytime!

Wyatt Johnson Subaru responded

Thank you for your feedback! We’re glad to hear you were welcomed warmly and found the service attentive. We appreciate your suggestion about asking more about any issues you’ve noticed—it’s a great idea, and we’ll work on making that part of our process. Thanks for helping us improve!

Wyatt Johnson Subaru responded

Thank you for your continued trust and kind words! We’re glad to hear our team consistently provides courteous, efficient, and professional service while keeping you well informed. It’s always a pleasure to take care of you!

Wyatt Johnson Subaru responded

Thank you for the energetic and positive feedback! We’re thrilled to hear your experience was fast, easy, and pleasant—times twelve! We appreciate you taking the time to share your thoughts and look forward to serving you again soon! 😊🚗