Wyatt Johnson Subaru

Wyatt Johnson Subaru responded

Thank you for your feedback and for letting us know about your recent visit. We're glad to hear that most aspects of your experience were great, but we apologize for the oversight in not setting the tire pressure correctly after the rotation. Your input helps us improve, and we will share your comments with our team to ensure better attention to detail in the future. Thank you for bringing this to our attention.

Wyatt Johnson Subaru responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that our service team continues to exceed your expectations and that you prefer coming back to us over other dealerships. Matthew, Selena, Emma, Scott, and Lindsey will be so pleased to know they made a positive impact. We truly appreciate your loyalty and look forward to serving you again!

Wyatt Johnson Subaru responded

Thank you for your review! We're delighted to hear that Lindsay provided such thorough and attentive service. It's great to know she explained everything in detail and kept you updated throughout the process, especially regarding the three major issues that needed attention. We appreciate your feedback and will be sure to share your kind words with Lindsay.

Wyatt Johnson Subaru responded

Thank you for your feedback! We're glad you had a good experience and appreciate you taking the time to let us know. We look forward to serving you again.

Wyatt Johnson Subaru responded

Thank you for your thoughtful review! We're glad to hear that you had a great experience and that Ms. Young provided excellent customer service. We're also pleased that Mr. Dalton explained the multi-point check clearly. We apologize for any inconvenience caused by not being able to locate your wheel lock key—we appreciate your understanding and are happy it was there after all. Thank you again for your feedback and for choosing us!

Wyatt Johnson Subaru responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience at our dealership and that our team made your visit enjoyable. Kevin and Daniella will be delighted to know they made a positive impression. We appreciate your feedback and look forward to serving you again in the future!

Wyatt Johnson Subaru responded

Thank you for taking the time to share your feedback. We sincerely apologize for the repeated issues you've experienced during your visits. It is never our intention to overlook any details, and we understand how frustrating it must be to deal with multiple oversights like the tire rotation, oil change counter, steering wheel cleanliness, and the clock and windows not being properly addressed. We take your concerns seriously and are committed to improving our service. Your comments have been shared with our team so we can prevent these issues in the future. If you are willing, please contact us directly so we can make things right and restore your confidence in our service.

Wyatt Johnson Subaru responded

Thank you for sharing your experience! We’re delighted to hear that Lindsay made everything smooth and easy from the moment you arrived. It’s great to know you felt well-informed and comfortable during your visit. We appreciate your kind words and look forward to welcoming you back!

Wyatt Johnson Subaru responded

Thank you for your fantastic review! We're glad to hear you found our service quick, efficient, and professional, and that you enjoyed our facility. Scott will be especially pleased to know he made a positive impression once again. We appreciate your recommendation and look forward to your next visit!

Wyatt Johnson Subaru responded

Thank you so much for your wonderful review! We're thrilled to hear you had a great experience with our team and that you felt well taken care of. We look forward to seeing you again and truly appreciate your recommendation!