Wyatt Johnson Subaru

First, friendly, transparent, timely. I trust the service team. My car service was completed early. I trust the service team. My car service was completed early. More

Very impressed and pleased! ! Service was completed in less than 90 minutes, and I was on the way home. ! Service was completed in less than 90 minutes, and I was on the way home. More

Arrived at the service appt. Madison greeted me and kept me I informed from start to finish with Subaru service app as well as in person. She went above and beyond with great cus Madison greeted me and kept me I informed from start to finish with Subaru service app as well as in person. She went above and beyond with great customer service during the visit by offering a complimentary car wash. Waiting area was very clean and well stocked. More

Great up front information from the service representative, helpful and thorough explanation of recommended services and prices accordingly. representative, helpful and thorough explanation of recommended services and prices accordingly. More

I was not informed that I would be getting an email to reply to for services, and some of the services that the service man suggested were not equal to what my manual says reply to for services, and some of the services that the service man suggested were not equal to what my manual says More

Honestly had a great experience here. Everyone was super nice and helpful, no pressure at all. They kept me in the loop and made the whole thing stress-free. Everyone was super nice and helpful, no pressure at all. They kept me in the loop and made the whole thing stress-free. More

Great service. I really like how quick the work was done. Made a great all around experience. I really like how quick the work was done. Made a great all around experience. More

This my first time using the service center and I was not impressed. They were installing a trailer hitch and I was told it would take 2 - 2 1/2 hours. I left the dealership 5 hours later. This makes it extr impressed. They were installing a trailer hitch and I was told it would take 2 - 2 1/2 hours. I left the dealership 5 hours later. This makes it extremely difficult to look forward to future service visits. More

Madison was there to greet me as soon as I arrived. She verified that I was there for an oil change and tire rotation. She took pictures of my Crosstrek and asked if I had any questions or concerns. Sh She verified that I was there for an oil change and tire rotation. She took pictures of my Crosstrek and asked if I had any questions or concerns. She stated what the wait time would be and service was completed within the time frame. More

Pros: Big nice dealer great play room for my kids and great snacks and coffee. Cons:I had an appointment for an oil change and took over a hr. There was not many others in front of me. Also the shop char great snacks and coffee. Cons:I had an appointment for an oil change and took over a hr. There was not many others in front of me. Also the shop charges and others fees are ridiculous. Under stand it's a dealer and you guy hold ur standards high on quality but I am a ex mechanic my self and I produced better quality and faster and way more affordable work for a mom and pop shop. Lower your fees and lower labor charges and I might consider returning. More