Wyatt Johnson Subaru
Clarksville, TN
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1,373 Reviews of Wyatt Johnson Subaru
This Subaru location lacks integrity, transparency, and honesty. The service advisor, Emma Pry, was sneaky, condescending, and needs to go back to training. If she would have been honest from the start, we honesty. The service advisor, Emma Pry, was sneaky, condescending, and needs to go back to training. If she would have been honest from the start, we would have had zero problems. She couldn't even justify or apologize for her mistake until I said I would be contacting corporate and leaving honest reviews in various places. I've never had an issue with any other Subaru dealership before and do not plan to visit this one ever again. Also, my car ended up being misdiagnosed. I'd drive my car back to Colorado Springs' Subaru location before I would ever step foot in here again. Rude, sneaky, misdiagnosing my car, and then trying to convince me to add 2.6k worth of unnecessary services on top of that. Do better. You give Subaru a bad name. More
I couldn't love subaru anymore then I do now. Lol coming in during Halloween and seeing everyone dressed as minions made my day. The work they did on my car was fantastic and I will continue usin Lol coming in during Halloween and seeing everyone dressed as minions made my day. The work they did on my car was fantastic and I will continue using subaru. More
Moved to Clarksville a few months ago and my Subaru indicated low tire pressure. Pulled into Subaru Service and was greeted by a young lady that was very pleasant and took care of my issue. My vehicle indicated low tire pressure. Pulled into Subaru Service and was greeted by a young lady that was very pleasant and took care of my issue. My vehicle was also due for regular maintenance (oil change and all points check). After returning home scheduled an appointment online. Scott Winstead greeted me and explained their service. I love how they keep you up to date on progress of service and send a video of all things checked. Everyone is very professional, friendly, courteous and all around great!! The waiting area is spacious, comfortable and well stocked. If needed, shuttle services are provided. Prices are reasonable and as expected. I’ll definitely be using Wyatt Johnson Subaru. More
Friendly, helpful customer service. The waiting area is clean and comfortable. Appreciated having the opportunity to view video of maintenance. The waiting area is clean and comfortable. Appreciated having the opportunity to view video of maintenance. More
Good customer service Provided detail of services needed with recommend priority. Matthew did a great job of communication and keeping me posted on status of repairs. with recommend priority. Matthew did a great job of communication and keeping me posted on status of repairs. More

