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Wyatt Johnson Subaru

Clarksville, TN

4.7
1,373 Reviews

2277 Trenton Rd

Clarksville, TN

37040

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1,373 Reviews of Wyatt Johnson Subaru

September 23, 2025

Emma Pry was incredibly kind and helpful to my wife and me. She showed great patience while guiding us through the extended warranty process, and even in the middle of all the chaos, she stayed calm and fo More

by ANTONIOBB1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Pry
Sep 24, 2025 -

Wyatt Johnson Subaru responded

Thank you so much for sharing this! Emma really is a superstar at staying calm and collected even when things around her feel like controlled chaos. We’re so glad she was able to walk you and your wife through the extended warranty process with patience and care. We’ll make sure she hears your kind words—they’ll mean the world to her. We appreciate you choosing us and look forward to keeping things smooth (and hopefully a little less chaotic) on your next visit!

September 23, 2025

Tried but couldn’t seem to call me with info. On my car while being serviced. Also when they, Emma, presented my car to me it had a grease stain on the driver seat. I left the car and Mathew cor More

by XRAY7873
Recommend Dealer
No
Employees Worked With
Do not know manager
Sep 24, 2025 -

Wyatt Johnson Subaru responded

Thank you for your honest feedback. We sincerely apologize for the lack of communication during your service visit and for the condition your vehicle was returned in. That’s not the level of care we strive for. We’re glad Mathew was able to help correct the issue, but we understand your frustration and will use your comments to improve, especially regarding weekend staffing and communication. We truly appreciate you bringing this to our attention.

September 22, 2025

Excellent service had me in and out in no time. The staff was very personable! More

by Rudy Corona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Buckner, Derek Martin
Sep 23, 2025 -

Wyatt Johnson Subaru responded

Appreciate it! Glad we could get you in and out quick—no pit crew helmets required 😅 Always a pleasure helping out a teammate!

September 22, 2025

Great to deal with. Worked with us and got a good deal on the Subaru we wanted. More

by SCARLTON2803
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Martin
Sep 23, 2025 -

Wyatt Johnson Subaru responded

Thank you for sharing! We’re so glad our team could work with you to get the Subaru you wanted at a great deal. Congratulations on your new ride, and welcome to the Wyatt Johnson Subaru family!

September 22, 2025

The employees of this establishment are very polite and eager to help. The work is great almost all of the time. I have had the oil cap installed improperly twice, and the cover left off of the top of More

by bluegillswimming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only interacted with one person that I can recall, didn’t meet or catch any other names. , Lindsay Perales
Sep 23, 2025 -

Wyatt Johnson Subaru responded

Thank you for taking the time to share such a detailed review—we really appreciate your honesty. We’re glad to hear our team treated you kindly, that scheduling was easy, and that you found the facilities comfortable and welcoming. At the same time, we’re truly sorry for the concerns you’ve had with some service details and pricing. We understand how frustrating those experiences must have been and your feedback gives us the chance to improve. We’ll be sharing your comments with our service leadership so we can address the concerns around workmanship, pricing transparency, and overall customer confidence. Thank you again for your trust and for letting us continue to earn your business—we’re committed to doing better for you.

September 22, 2025

They were super friendly super helpful and I would highly recommend them to anybody else More

by CALEBVALVERDE34
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Big Mike, Lindsay Perales
Sep 23, 2025 -

Wyatt Johnson Subaru responded

Thank you so much for the recommendation! We’re glad Big Mike and the team made your experience such a positive one. He’s known for being super helpful and friendly, and we’re happy he could take great care of you. Enjoy your new ride, and we look forward to seeing you again!

September 21, 2025

Emma Pry and Selena Armor were excellent service techs! They were polite, great at making sure everything was done correctly, and communicated well. More

by kdlassiter11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Armor
Sep 23, 2025 -

Wyatt Johnson Subaru responded

Thank you for the kind words! Emma and Selena will be thrilled to hear this. They take a lot of pride in making sure everything is done right and keeping you in the loop along the way. We appreciate you recognizing their efforts and look forward to helping you again next time!

September 21, 2025

The lady at the front was very nice and helpful. She was knowledgeable about the services and prices. More

by COOKIE37061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Perales
Sep 23, 2025 -

Wyatt Johnson Subaru responded

Thank you for the 4 stars! We’re glad our advisor took good care of you and made everything clear and helpful. We apologize for the extra wait time — we’ll keep working on speeding things up so your next visit is as quick as it is friendly!

September 21, 2025

My wife and I started at WJ Toyota with our awesome salesman Dereck. We talked with him about a ‘25 RAV4 and looked at a used Subaru and my wife liked it so we asked if Dereck could sell us one at the More

by EDSTONHAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsay Perales, James Buckner, Derek Martin, Kevin Sanford
Sep 23, 2025 -

Wyatt Johnson Subaru responded

Thank you for sharing your experience! We’re thrilled to hear Dereck was able to help you seamlessly between our Toyota and Subaru stores and get you into the perfect ’25 Outback. We’ll be sure to pass along your kind words to him. Congratulations to you and your wife on the new ride, and welcome to the Subaru family!

September 21, 2025

I always feel welcome every person I have met is so kind and willing to help with any questions or concerns you have about your car. More

by LEEWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Perales, James Buckner, Derek Martin, Kevin Sanford
Sep 23, 2025 -

Wyatt Johnson Subaru responded

Thank you for the kind words! We love making sure every visit feels welcoming and that all your questions are answered. We’re always here whenever you or your Subaru need us!

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