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Wyatt Johnson Subaru

Clarksville, TN

4.7
1,373 Reviews

2277 Trenton Rd

Clarksville, TN

37040

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1,373 Reviews of Wyatt Johnson Subaru

September 06, 2025

Fast and informative It was a positive experience Great service Likely to refer to a friend More

by BRITTANY.CHABOT
Recommend Dealer
Yes
Sep 23, 2025 -

Wyatt Johnson Subaru responded

Thank you for your kind words! We’re so glad to hear your visit was fast, informative, and a positive experience. Great service is always our goal, and it’s wonderful to know we hit the mark. We truly appreciate your willingness to recommend us to friends—it means the world!

September 06, 2025

I arrived early for my scheduled oil change and tire rotation and was told it would take 45 minutes. Seems like plenty of time. It ended up taking an hour and 45 minutes. No reason was given for the lon More

by Longwait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Tech
Sep 23, 2025 -

Wyatt Johnson Subaru responded

Thank you for taking the time to share your feedback with us. We sincerely apologize for the extended wait time on what should have been a fairly quick service. We know your time is valuable, and it’s disappointing to hear that we fell short of the expectation we set at check-in. Your comments are being shared with our service team so we can work on improving communication and efficiency. We truly appreciate you giving us the opportunity, and we hope to show you a much smoother visit next time.

September 06, 2025

We loved dealing with Michael Pugh and James Buckner! Best experience we've had with a car dealership! Everyone is helpful, friendly and not pushy. Took care of our unique issue with awesome customer ser More

by ruthkuprel1024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Pugh, James Buckner
Sep 23, 2025 -

Wyatt Johnson Subaru responded

Thank you so much for sharing this wonderful feedback! We’re thrilled to hear that Michael Pugh and James Buckner made your car-buying experience the best you’ve ever had. Our team takes pride in being helpful, friendly, and never pushy, so it’s fantastic to know you felt well taken care of—even with a unique situation. We truly appreciate your trust in us and look forward to being here for you anytime you need us. Enjoy your new Subaru!

September 05, 2025

I was quoted $98 for the diagnostic test, but when I went to pay for it, it was $124. The invoice showed roughly $10 in taxes, but I don’t know where the extra $15 came from. Then I was quoted $750 to repl More

by LEAH.K.HENLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Sep 23, 2025 -

Wyatt Johnson Subaru responded

Thank you for sharing your experience with us. We sincerely apologize for the confusion regarding the diagnostic fee and for any frustration caused by the pricing concerns. Transparency and trust are very important to us, and it’s disappointing to hear we fell short in your visit. We’d appreciate the chance to review the invoice with you directly so we can better explain the charges and make things right where possible. Please reach out to me at Lindsay@wyattjohnson.com at your convenience—we’d truly like the opportunity to regain your confidence.

September 05, 2025

Very nice and easy to work with. They met all of our needs and answered our questions. More

by DIANEDYER1570
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rudy corona
Sep 23, 2025 -

Wyatt Johnson Subaru responded

Thank you for your kind words! We’re so glad to hear that our team was able to make the process nice and easy while meeting all of your needs. We truly appreciate the opportunity to earn your business and are here anytime you have more questions down the road!

September 05, 2025

Very kind service. They were able to work with our small budget and didn’t cut corners with service even though we were buying a very cheap car. More

by PS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Micheal Pugh
September 05, 2025

Very impressed with the service and attention to detail. Timely and appreciative of the information given on items to watch for. More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Young
Sep 23, 2025 -

Wyatt Johnson Subaru responded

Thank you for the great feedback! We’re so glad to hear you were impressed with the service and the attention to detail from our team. It’s always our goal to be timely and provide helpful information so you feel confident about your vehicle’s care. We truly appreciate your trust and look forward to serving you again!

September 05, 2025

The service seems to be thorough. The service reps are very helpful, they keep you informed through out the time you are there. When the service is finished they give you a complete w More

by whitemkw
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Buckner
Sep 23, 2025 -

Wyatt Johnson Subaru responded

Thank you for sharing your experience! We’re glad to hear our team kept you informed and provided a clear, detailed report. Our goal is always to make sure you leave feeling confident about your vehicle’s care and next steps. We truly appreciate your trust in us and look forward to helping keep your Subaru running smoothly for miles to come!

September 04, 2025

Easy to work with. Quick in & out. Only request would be creamer with my coffee More

by jbooker12
Recommend Dealer
Yes
Employees Worked With
Scott?
Sep 23, 2025 -

Wyatt Johnson Subaru responded

Quick service, friendly staff, and now we know… we need to step up our coffee game with some creamer! ☕😅 Thanks for the tip—we’ll make sure your next visit is smooth for both your car and your coffee!

September 04, 2025

Emma is amazing! My car has been giving me lots of troubles lately, and she has been amazing with handling all my service needs. More

by athomas
Recommend Dealer
Yes
Employees Worked With
Emma
Sep 23, 2025 -

Wyatt Johnson Subaru responded

Emma really is a rockstar, isn’t she? 🌟 When your car’s been giving you the blues, she’s like the pit crew chief who makes sure everything’s handled with care and a smile. 🚗💨 She’ll be thrilled to hear how much you appreciate her—it’ll put more fuel in her tank than a full service ever could! Thanks for trusting us to keep your Subaru running strong—we’ll always go the extra mile for you.

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