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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
631 Reviews

631 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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November 12, 2020

I was very satisfied with your service dept. Zach was a very helpful and informative everything went smoothly. I would definitely use your dealership again. More

by Teeitupkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Nov 12, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 12, 2020

Service was done with consideration of my time limits. What I don’t like is you are told one thing when you schedule the appointment and another the day of. More

by Dennison
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Nov 12, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your review to proper management for further information. We value your feedback because it allows us an opportunity to investigate these issues and correct them within our company. You can be assured we have shared your feedback with the appropriate department, team members and proper management and apologize for any frustration that happened at our dealership while at our service department. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future.

November 12, 2020

I had a bad set of tires on my new vehicle and my warranty processing for the tires through Yark was denied. Good Year had given me a claim number and shipped the new tires to Yark. Not good! More

by BIGJREESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cerveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Morris, Sue Emery, Wayne Haley, Chase Atkin
Nov 13, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us. We apologize for any inconvenience or frustration it may have caused you. We value you as our customer and hope to serve you again in the future.

November 12, 2020

Great service as usual. The oil change was quicker than I expected and Joe Axe made sure to go through the paperwork thoroughly so I knew exactly how my vehicle was doing More

by ericka.m23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Axe
Nov 13, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 12, 2020

I have never had a problem here, Tim was very helpful and patient, even though I kept him past closing time by a few minutes. More

by MCLAPFISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
Nov 13, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 11, 2020

Zach is in amazing service advisor. He always treats me and my wife with the utmost respect in always explains the issues we are having so we do not feel we are being ripped off or taken advantage of when More

by imdisneycrazy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack in service
Nov 12, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 10, 2020

I’ve got 150K plus miles on this Grand (my 3rd) so I’ve had some maintenance to do. I have the max warranty and Chase Atkin has been my go to guy. It was in several times but they persevered and got it run More

by BCARDER
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Nov 10, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your service experience with us! We appreciate your continued business and look forward to serving you again in the future!

November 10, 2020

Zach Stokes did an Amazing job! Couldn't be any better! Thanks Zach for excellent service as always! I would recommend him to any friends or family for Chrysler service needs! More

by jlcannon23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Stokes
Nov 12, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 10, 2020

Chase was very professional. And courteous the best that I've had since coming to Yark. He's young and is very viable part of your organization. More

by Homet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Nov 12, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Nov 12, 2020 -

Homet responded

My name is Homer not Homet

Nov 13, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you, Homer!

November 09, 2020

Love my Jeep Wrangler. They take a long time to change oil and rotate tires. They said I have no more free oil changes so will just get them done in Findlay where I am from instead of driving up there. Th More

by morehead0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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