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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
631 Reviews

631 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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October 13, 2020

My experience with Tim Wandtke was so bad that I refuse to even give him a one star rating. Sue Emery on the other hand gets a five star rating. More

by silleaj15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sue Emery
Oct 14, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize your experience has led to you leaving us a negative review. We appreciate you bringing this matter to our attention and value your feedback because it allows us an opportunity to investigate these issues and correct them within our company. You can be assured we have shared your feedback with the appropriate department, team members and proper management. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future. If there is anything more we can do to help, please let us know.

October 12, 2020

Once again my Yark service experience was a disappointment. Rather than just be honest and tell me the repair is going to take 2 weeks, I’m told it will be ready in a day or two. NOT! I took More

by julie_klement
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Haley, Chase Atkin
Oct 12, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. We found additional repairs after the initial diagnosis and had to special order discounted steering column which delayed your repair. Your patronage is important to us and we hope that you will allow us another opportunity to serve you again in the future.

October 12, 2020

They are very friendly and helpful. They were on time and did a wonderful job. I’ll be back to get a full service soon. More

by LGIBSON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Emery, Martin Campos
Oct 15, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 12, 2020

Service was done sooner than expected. I was cared for very well. Good job. Zack was excellent. He took his time with me. My expectations were exceeded. More

by BRKANTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
Oct 15, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 09, 2020

The service manager went out of his way to help me and made my problem feel important. This was very much appreciated. Thank you, Chase! More

by NICOLED2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Oct 15, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 09, 2020

I had to wait sometime upon arriving as no one seemed anxious to take my information. Once the problem with my ignition was diagnosed, it reinforced one of my greatest fears when I bought the car... Th More

by PURDUEMLJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Hehl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Atkin
Oct 12, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. We value your feedback because it allows us an opportunity to investigate these issues and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future.

October 09, 2020

Amazing visit with chase, he is an amazing employee that goes above and beyond for customers! I will definitely be returning for any service I may need. More

by BEAU721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Oct 09, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 09, 2020

This place always does good work, always friendly and courteous. With current situation they also have been great about cleaning and social distances.thank you! More

by monkeyhater100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Oct 09, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 08, 2020

Tim (my service consultant) was great, but I was uncomfortable to see at least half of the personnel or more walking around with masks on - despite signs stating that masks were mandatory! Also, yo More

by chimplover
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
Oct 09, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your honest review and sharing your feedback with us! Your patronage is important to us and hope to serve you again in the future!

October 08, 2020

Both Dave and Zack were very helpful and professional. I would recommend working with both of them again in the future. I have no complaints. More

by SDONNEL87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave "The Camo Guy" Sgro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack in Service
Oct 09, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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