Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Certified preowned jeep had a major issue within 4 months. Extended warranty apparently did not cover the problem, surprise. Told them not to perform an oil change, but they did so anyway and charged months. Extended warranty apparently did not cover the problem, surprise. Told them not to perform an oil change, but they did so anyway and charged me. Will never buy from yark again. More

Frank was very helpful explaining what my car needed. Great customer service very friendly. And the quickest tire rotation and oil change I’ve ever received Great customer service very friendly. And the quickest tire rotation and oil change I’ve ever received More

I am not able to say how bad my customer experience was. Words can't describe the fustration. I am not a happy customer with the yark service department. They do not listen to the customer. They can't under Words can't describe the fustration. I am not a happy customer with the yark service department. They do not listen to the customer. They can't understand what conflict resolution is. I had to call FCA they steered me to another dealership. Plus I felt like they thought I don't know what I am talking about. I can tell you that I do. I'm not going to be told that the problem is normal. Total blow off. I expected more professionalism. More

Tim wandkte was very helpful and pleasant. He took his time, (no rushing) and made sure my needs were met. I appreciated his customer service. Thank you! time, (no rushing) and made sure my needs were met. I appreciated his customer service. Thank you! More

Tim was very nice and explained everything up front to me. He then explained the parts warranty to me and finally asked if I had any questions. me. He then explained the parts warranty to me and finally asked if I had any questions. More

I don’t like being called ma’am. I asked the service representative to call me by my name. He totally disregarded what I asked and continued to ma’am me. representative to call me by my name. He totally disregarded what I asked and continued to ma’am me. More

Chase in the service department was very professional. He told me a time when it would be done and he was good for his word. Very polite and use his mask because of the virus. He’s an asset to the company told me a time when it would be done and he was good for his word. Very polite and use his mask because of the virus. He’s an asset to the company More

Tim was friendly, informative, speedy with response on service completion expectations. I also enjoyed the jovial conversation we had anout weddings while loading my information. He was a pleasure to deal service completion expectations. I also enjoyed the jovial conversation we had anout weddings while loading my information. He was a pleasure to deal with. More

Excellent work- quick, thorough, easy to schedule. I brought my Jeep to the express line and I love using that service. Would not go anywhere else. brought my Jeep to the express line and I love using that service. Would not go anywhere else. More

Great people, wonderful service, been going to yark for years and wouldn't consider going anywhere else. From sales department to service department everyone always go above and beyond to meet my expectati years and wouldn't consider going anywhere else. From sales department to service department everyone always go above and beyond to meet my expectations. Thank you, More