Yark Ford

Pleasant Experience We were greeted by a very knowledgeable sales person. We had a lot of concerns being our car was 12 years old. The technology of the 2016 Ford Explo We were greeted by a very knowledgeable sales person. We had a lot of concerns being our car was 12 years old. The technology of the 2016 Ford Exployer has changed so much from what we were used to that we had many questions to ask . Jeff was very understanding and helpful in assisting us . We would recommend Jeff Mathes and The Kistler Ford Dealership to everyone . More

Overall Great Experience My wife and I went to Toledo with our 2 young boys. We decided we want to look into the new F150. We went in and met with Steven and Nick. Steven was My wife and I went to Toledo with our 2 young boys. We decided we want to look into the new F150. We went in and met with Steven and Nick. Steven was very knowledgeable with every aspect on the trucks. We drove several trucks and couldn't figure out what exactly we wanted. They were not pushy or overbearing with us. We went to lunch and came back and found the truck we wanted. We took it out and while we were out driving Nick prepared a quote for the trucks we liked. We came back and decided we were getting the last truck we drove. Nick had everything ready to go for us. Nick and Steven got all of our info and sent back to Jeff for finance. Jeff was easy to work with, explained everything for us and it felt like we were in and out in no time. Overall a great experience and I would recommend Kistler Ford to anyone. More

Attentive and pleasant customer service. Steve was attentive and pleasant through the entire process. I deeply appreciate the speed at which the process was expedited. I would highly recomme Steve was attentive and pleasant through the entire process. I deeply appreciate the speed at which the process was expedited. I would highly recommend Steve and Bobby Jorgensen's Kistler Ford. More

No hassle process 2nd vehicle purchased from Kistler. I enjoy the no hassle straight forward process they use to the vehicle purchase process. I would recommend Kiste 2nd vehicle purchased from Kistler. I enjoy the no hassle straight forward process they use to the vehicle purchase process. I would recommend Kister to others. More

Hands down best experience This is my first purchase of a new vehicle. I COULD NOT be more satisfied with the help and service I received from the Kistler team. I will be back w This is my first purchase of a new vehicle. I COULD NOT be more satisfied with the help and service I received from the Kistler team. I will be back when it's time for a new car ! More

I found a Gem No pressure to buy, provided great options and suggestions, easy process for the trade in. Great personalities and friendly. Great service from begi No pressure to buy, provided great options and suggestions, easy process for the trade in. Great personalities and friendly. Great service from beginning to end! Thanks so much. More

Awesome Suv All I can say is they were awesome to us I would like to thank Steve and Nick forgetting us this awesome SUV 2018 Ford Escape All I can say is they were awesome to us I would like to thank Steve and Nick forgetting us this awesome SUV 2018 Ford Escape More

I would rate it lower if it was an option. I don’t know much about their actual dealership. But what I can tell you about their service center is to STAY AWAY!!! I urge you. If you have warrant I don’t know much about their actual dealership. But what I can tell you about their service center is to STAY AWAY!!! I urge you. If you have warranty work drive the extra distance to another dealership and have it done right. My 2013 escape went in for a minor oil leak 6 months back. It was still within warranty so I took it in for work. Since then it has been in and out over 6 times chasing the same oil leak. Either their shop is completely incompetent or they just don’t care to actually fix the issue. If it wasn’t going in for warranty work or their screw up I would have taken it to a different shop months ago. But as it sits here I am sitting at home yet again waiting for the service representative to call me back and get my escape back into their shop. I will say one positive thing. Chris had made it about as enjoyable as this terrible situation could be. At this point I believe some form of compensation is in order. I’m not asking for free stuff. But I have taken hours out of my time driving it back and forth to the shop. Heck most my miles since my last oil change have been getting it there and back. At this point I’m on the border with contacting local news, social media, and BBB. More