Yark Ford

We have been a Kistler customer for many years. Since Bill Noe retired, we always ask for Tom Muirhead when we are scheduling service for one of our vehicles. Like Bill, Tom always goes above and beyond Bill Noe retired, we always ask for Tom Muirhead when we are scheduling service for one of our vehicles. Like Bill, Tom always goes above and beyond to accommodate. More

Scott, was able to really understand what we were looking for when we really weren't. He was patient and informative and not your typical sales person. Great customer service and friendly. Thanks for lett for when we really weren't. He was patient and informative and not your typical sales person. Great customer service and friendly. Thanks for letting us take the car home overnight, which was huge in letting us really think about what we were buying. Great to test something out without having to be pressured into something we really didn't want. Thanks Scott. P.S. The entire sales team who work with Scott were also very helpful in informing us about the vehicle. Also very helpful!!! Justin Flood had all the paperwork ready to go and I made the assumption that I was going to be walking into something like I did at another local dealership a few months earlier. Quite surprised when Justin had all the paperwork ready to go and was very friendly with No sales gimmicks, hard pressure sales, etc..I sincerely appreciated this as a customer. I will be back for service and when I am ready to buy again. Thanks Scott and Justin. Job well done.... J. & J. Salazar More

Overall, my experience was fine picking up my new company car at Kistler. I understand that the dealership doesn't receive a lot of money for processing a company car, but as individuals we do purchase new car at Kistler. I understand that the dealership doesn't receive a lot of money for processing a company car, but as individuals we do purchase new cars from dealers that we like. With this said, my overall customer service was very good from the paperwork process/license plates being issued. My only criticizism would be is that my new company car was pretty much cleaned only on the outside, and so-so cleaned on the inside. As an example, when I left the lot I could still see the suction-cup marks on the inside of the front windshield left over from the installation process. More

Bought a 2012 Mustang in Oct 11; didn't know about this site back then. Since buying it from Eric, Service Writer Nick has taken excellent care of the beastie. this site back then. Since buying it from Eric, Service Writer Nick has taken excellent care of the beastie. More

My experience at Kistler Ford on Friday March 7th was awesome. I was skeptical about what I wanted however I knew I needed a vehicle immediately. I had done some homework on Ford credit, cars (Fusion a awesome. I was skeptical about what I wanted however I knew I needed a vehicle immediately. I had done some homework on Ford credit, cars (Fusion and Edge) and financing available so from that aspect I was prepared. Deon was awesome to work with, great customer service, and great knowledge of cars and financing. He was patient and genuinely cared for what I wanted and what I could afford. He explained and provided several options for me based on my needs and financial situation. I was able to test drive several vehicles and there was a variety of cars to choose from. Deon worked things out based on the added features I was looking for (tint, sunroof) in the car and also persuaded me out of my comfort zone color (black). I left with a car far more than what I expected. When it was all said and done, I leased a 2014 Indigo Blue Fusion with a sunroof, voice, navigation, tint and touch features. I love it! The timing was great and I didn't feel pressured to make a decision however I was given facts. Once I did make a decision, my car was cleaned and paperwork was ready within a few hours which was good for me. I thought this would be a stressful decision however it was nothing like I thought and everything there made me feel comfortable and process seamless. Facility and lot was clean and organized. Other salesman where friendly and came to chat throughout the process. I was even offered some lunch:) This is my first BRAND new car and I am glad I went to Kistler Ford! Love Love Love....what a Blessing they are! More

I would recommend this dealership to anyone looking for a better car buying experience. Very friendly and willing to take the time to answer all your questions. better car buying experience. Very friendly and willing to take the time to answer all your questions. More

I have bought all my cars at Kistler Ford since 1984, a few of them from Nick. Every time Nick has stepped up an talked an treated me like a old friend. The whole staff in the pre-owned area has always bee few of them from Nick. Every time Nick has stepped up an talked an treated me like a old friend. The whole staff in the pre-owned area has always been open an friendly (almost as if I was their customer instead of Nick's, that is a good feeling.) Reminds me of when I went in back in 1997 an bought cars for me an my wife.. my kids still remember how he even made them feel welcome. More

My husband and I were looking to upgrade to a mini van to have more room for our 3 children. Jeff and Justin made this a very easy and painless process! We visited the lot a couple times and Jeff was always have more room for our 3 children. Jeff and Justin made this a very easy and painless process! We visited the lot a couple times and Jeff was always right out to greet us. Never pushy very friendly. Once our decision was made Justin made the final steps as easy as possible. He patiently worked with us to find financing that fit in our budget! This was a wonderful car buying experience! Thanks for everything guys!!!! We will be telling everyone where we got our car from!! More

They were excellent on all levels thus far. Of course I They were excellent on all levels thus far. Of course I would have loved to had a lower price. Who wouldn't ? I guess you get what you pay for and They were excellent on all levels thus far. Of course I would have loved to had a lower price. Who wouldn't ? I guess you get what you pay for and I feel like my truck is worth what I paid. Thanks Kistler More

Took my car in for the first time, after purchasing it in October, for routine service. The staff was extremely friendly and personable. They walked me through the entire process and following the service th October, for routine service. The staff was extremely friendly and personable. They walked me through the entire process and following the service they explained everything that was done on the car. This was definately the best experience Ive had at a service center. More