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Yark Toyota

Maumee, OH

4.4
947 Reviews

1377 Conant St

Maumee, OH

43537

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947 Reviews of Yark Toyota

June 19, 2023

While traveling from Mass. to Chicago,the rear brakes on my '03 Corolla were making a scraping noise. I brought it to Yark Toyota, just off I-80 near Toledo to have it checked More

by richlw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot Boggs
Aug 03, 2023 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 01, 2023

Price Gouging at its finest! Tried to buy and they raised the price $5000 Pathetic! More

by rader129
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Church
Jun 07, 2023 -

Yark Toyota responded

We use live market pricing, which means we use all kinds of data to get our pricing and trade values. The vehicles are priced aggressively already to eliminate the back and forth and make for a streamlined, great experience for every one of our customers. Sorry, we could not make a deal on this one.

Jun 08, 2023 -

rader129 responded

The price was already listed at $19,900 when I inquired about the vehicle. Ur salesman stated it was being ran thru service than I cld come purchase it. The price shld not have been listed at $19900 if u hadn’t researched it yet. So then u jacked up the price by $5000 thinking u had a fish on the line. That is just plain bad business. Price Gouging at its finest!!!

February 28, 2023

Took my vehicle in for a recall and they were unable to complete it in 2.5 hours. When I got my vehicle back, they had tossed my belongings and car seat base on the floor in a pile, saying it was not their More

by jonezy108
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Popelar
Mar 01, 2023 -

Yark Toyota responded

We apologize your experience led you to leave us a negative review and appreciate you bringing this matter to our attention. Unfortunately, you had car seats in the back seat where we needed access to the battery which is located under the back seat, and we cannot put car seats back in place. We hope you can accept our sincere apology and please understand we truly try our best to take care of everyone to the best of our ability.

November 28, 2022

By far the worst experience EVER! Buyer beware! Yark Toyota is a farce. The dealership hijacked my vin # assuming I would accept their lowball offer for my trade-in of a PRISTINE 2018 More

by Jpaycheck1
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken Foster, Chase Adams
Nov 30, 2022 -

Yark Toyota responded

Thank you for your review and bringing this matter to our attention. We sincerely apologize for any frustration or inconvenience caused by these unfortunate circumstances and have made sure the situation was remedied on our end. We explained that the trade mistakenly was not taken completely out of the deal when you decided you did not like the value you were given and wanted to sell the vehicle on your own, to which we offered to rectify this by giving more for the trade than we originally were. We gave three extra weeks for you to try and sell the vehicle on your own to get what you originally wanted and assumed you must have done that because we did not hear back from you. When you called regarding your “Ohio” title, it was explained that you would need to take the title to the DMV, and they would convert it to a Michigan title as we have no control over how the DMV operates in Michigan. Customer satisfaction is our top priority and feel that we tried to do everything we could to explain and remedy the situation.

October 17, 2022

These guys made the whole process of buying a car quick, and easy to understand. They were super knowledgeable and helpful with all my questions. Couldn’t recommend them enough, they’re great! More

by Goudyj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dupree, Terry Barnes, Greg Sparks, Chase Adams
Oct 19, 2022 -

Yark Toyota responded

Thank you for recommending our service! We're happy that our team earned your 5-stars! We hope you enjoy your new vehicle! -Yark Toyota

October 09, 2022

Dealership had the car I was looking for! Addressed my concerns in a timely manner. More

by T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Sparks
Oct 10, 2022 -

Yark Toyota responded

Thank you for sharing your review! We look forward to seeing you next time at Yark Toyota!

September 08, 2022

Was highly impressed by Michelle's courtesy and efficiency. I was in and out of the Service Department in less than one hour She explained everything ;;what had been done and what needs to be do More

by maurice.manning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Khouzam
Sep 09, 2022 -

Yark Toyota responded

Thank you for the excellent feedback, Maurice! We're glad Michelle could help make your visit with us an efficient one and we look forward to seeing you again next time here at Yark Toyota!

September 04, 2022

Always courteous, Efficient, and helpful! The dealership including service area is always clean and neat, as are the employees. All work has been done in a very timely manner and is always fi More

by missy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Church, Michele Khouzam, John Popelar
Sep 07, 2022 -

Yark Toyota responded

Thank you for trusting the Yark Toyota team with your service needs! We appreciate your business and look forward to your next visit!

August 27, 2022

From purchase to repairs to maintenance We have found Yark to provide A+ service. They provide what I would call the personal touch in whatever your car needs are... and in all cases do the "and then som More

by DebPonzio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Sparks, John Popelar
Aug 30, 2022 -

Yark Toyota responded

Thank you for trusting the Yark Toyota team with your automotive needs! We're truly honored to receive your support and look forward to your next visit!

July 05, 2022

Love it! Service Center is better,faster and more convenient than the others I have used..salesperson was very helpful will go back! Fritz is amazing, ask fo More

by jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fitz Crawford, Terry Barnes, Michele Khouzam
Jul 07, 2022 -

Yark Toyota responded

Thank you for the great review for the Yark Toyota team, Jim! We look forward to many more five-star experiences with you! - Yark Toyota

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