Yark Toyota

Excellent service Adam in the service department has a phenomenal customer service approach. He was very helpful and makes the customer feel that he/she matter and that Adam in the service department has a phenomenal customer service approach. He was very helpful and makes the customer feel that he/she matter and that the customer’s satisfaction is his priority. More

Avalon oil change, brakes, rotor Service techs are friendly and knowlegeable - especially Adam - always upbeat. Fast service. Good communication about what was needed and why. Office Service techs are friendly and knowlegeable - especially Adam - always upbeat. Fast service. Good communication about what was needed and why. Office is always clean and comfortable. More

Tacoma tires Bought 2011 Toyota Tacoma from Toyota in maumee. I had the Truck not even 45 days. My wife went to take my car one morning for work got maybe half mil Bought 2011 Toyota Tacoma from Toyota in maumee. I had the Truck not even 45 days. My wife went to take my car one morning for work got maybe half mile down the road, and both right side tires burst. My wife gets the truck to Toyota Adam then calls my wife and says it looks like the tire just explodes from the inside! She didn’t know what to say cause she doesn’t know to much about tires so she said we just bought the truck why would the tires just blow?????? Then he told my wife what they have planned.... which when she told me I was livid. Adam stayed they where going to shave my tires to match the tread bc it was a back and front tire which the treads don’t match! Then he said my coverage that I have only covers 250 and that’s not what the finance gentleman told me when I signed up for the tire insurance. He stated that if anything happens to these tires they will get replaced no if ands or butts. I went on to say great cause those aren’t tires that you can just replace without spending a lot of money out of pocket. I just bought nearly a 22k in cash truck and y’all want to put me and my family in danger. Let alone tell my wife something that I know you can’t do which is shaving tires just bc she’s a women doesn’t mean you can take advantage of her. My attorneys name is Sarah Haberland if we can’t come to a proper way of handling this. I will be handing it over to her. Also will get the recordings of the conversations shannon and Adam had on the phone. To show proof of his actions along with everyone who has been involved. Including Ross Lundquist. Who i spoke too and explained everything and why I’m having these issuers. But he just said he can’t do anything for me and said we’ll see you in court! More

Yark took the pain out of the car buying experience Chris DuPree our salesperson was very helpful, courteous and answered all the questions we had! Vince and Chris even stayed late so we could complete Chris DuPree our salesperson was very helpful, courteous and answered all the questions we had! Vince and Chris even stayed late so we could complete the paperwork. Kevin in finance was great to work with as well. Thank you! More

Courteous and reliable service. We have confidence in the team of people who keep our Toyota’s in hood condition. Their reminders help us stay up to date with maintenance. Explana We have confidence in the team of people who keep our Toyota’s in hood condition. Their reminders help us stay up to date with maintenance. Explanations nd print-outs of performed service are thorough. More

Driving down from Michigan was worth it! I drove down from Metro Detroit to check out a 2012 Subaru Outback. Having had a local family member check out the car beforehand, I was impressed wit I drove down from Metro Detroit to check out a 2012 Subaru Outback. Having had a local family member check out the car beforehand, I was impressed with what I saw. Fitz was very accommodating and let me take my time with the test drive, getting the car inspected by a mechanic of my choice, and even taking it to grab lunch after a long morning. Negotiating was very straightforward and I never felt like I was being taken advantage of or given the run-around, which is something I have experienced at other dealers. Fitz even helped me move all of the junk in my trade-in's trunk to the new vehicle! My only complaint was that the detail job and wash done before hand left some mud and gunk under the vehicle, but overall I was very happy to have purchased my new vehicle at Yark. More

Great service but less than impressed with Toyota technology Took our highlander in for first service. Ever since we owned it the hands free Bluetooth echos. So bad that you can’t use it. They have no solution Took our highlander in for first service. Ever since we owned it the hands free Bluetooth echos. So bad that you can’t use it. They have no solution to fix it More

Great customer service! Always great professional service when working with this dealership. Would and have referred alot of friends and relatives here! Will continue to purc Always great professional service when working with this dealership. Would and have referred alot of friends and relatives here! Will continue to purchase cars from here in future! More

Car Service I scheduled an appointment for my car service. When I arrived, I was asked if there were any other concerns besides what I booked the appointment for. I scheduled an appointment for my car service. When I arrived, I was asked if there were any other concerns besides what I booked the appointment for. I mentioned and saw the guy take notes. After about 1.5 hours, someone walks up to me says I need a new battery and change air filter. But no mention of my other concern. Finally after waiting for 3 hours they gave me my car back. But my concern with the car was never addressed. When I asked why? I was told they did not have enough technicians. But they had those technicians to work on other things on my car? Why do you overbook, if you know how many technicians are available for that day? It’s not like 10 technicians called out sick the same day. More

Excellent service Very clear and upfront during negotiation process. Options reviewed and prompt answers with no haggle. Finally they were very accommodating with Very clear and upfront during negotiation process. Options reviewed and prompt answers with no haggle. Finally they were very accommodating with my needs to complete de deal. More