I had a problem on a Saturday morning. A young man was quick and efficient to determine the problem and to give me instructions. Appointment was set for Monday morning. I arrived at about 7:40 and needed a ride to work. I had to wait for their driver to clock in at 8:00. She was very nice and dropped me off at my business. When I went in to pay for the repair no one bothered to go over what had actually been done. I was given a detailed receipt, however. Driving the truck the next morning there was a loud squealing sound until the brakes warmed up apparently. Everything seems good since then.