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Ford of Galesburg - Service Center

Galesburg, IL

4.5
664 Reviews

664 Reviews of Ford of Galesburg - Service Center

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July 01, 2025

Ford of Galesburg has treated me very good and I will continue service with them. More

by HOOKEDONIFSHIN2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

I was not impressed with your sales department. I can not say enough good about the service department. I have had all kinds of trouble with the truck. It has been in and out of dealerships all ove More

by bdincorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Got appointment when asked for. Pleased with the discounts. Work done as asked for. Liked having car picked up so son could be home and not have to wait. Thanks so much. More

by Marian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany buzick
June 26, 2025

Over the top on service. Purchase new vehicle, people very accommodating. Orientated as to all controls. Would recommend Ford Galesburg for purchasing new vehicle. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Klinck
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

I realize it is still new, They are getting better with details. Service desk was very good. More

by evans_danita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kensie
June 25, 2025

Got me in pretty quickly but had to come back 2 more times to have problem fixed. More

by Kmacmc82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Everyone i talked to was very helpful to try figuring out the problem more help on Monday morning More

by reedr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany, Doug
June 14, 2025

They were fast and did a good job. One problem they told me there would be no charge because I had points I could use. My husband took the car in and they charged him for the oil cha More

by Nswebber1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

Staff was very friendly and helpful. Worked diligently to try to determine cause of my problems. More

by lcwickliffe
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Buzick and mechanic/name unknown
June 12, 2025

They were really nice when setting up an appointment and letting me know when and how my car needed to fix however though my problem was not fixed. More

by Keyondre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenzie Stevens
1
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