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Dealership
Yemm Ford, Inc. - Service Center
Galesburg, IL
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
148 Reviews of Yemm Ford, Inc. - Service Center
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March 01, 2021
"Yemm Ford scheduled my work promptly. My appointment was..."
- nmiller314
Verified CustomerYemm Ford scheduled my work promptly. My appointment was for 8AM and I arrived a few minutes early. The staff was already working and checked me in right away. The work was completed within the estimated time. I will definitely be going back for future service.
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Helpful March 01, 2021
"They are always willing to come get my car at work and..."
- lemonkathyThey are always willing to come get my car at work and the bring it back in good time. Very nice people to work with.
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February 25, 2021
"We were very pleased with the work they did on our..."
- dchowerterWe were very pleased with the work they did on our vehicle!! It was fast and sufficient! Very friendly and nice to work with! I would go back!
Read MoreFebruary 24, 2021
"Great service on my grandsons Lincoln CRS found the..."
- KMCABRERAGreat service on my grandsons Lincoln CRS found the electrical issues and got them fixed. Done when promised and car now works great thank you
Read MoreFebruary 16, 2021
"Always pleasant and always get me in right away! The..."
- MATTKOHL_30Always pleasant and always get me in right away! The works price keeps bringing me back with all my cars. Sales staff is very helpful also!
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February 15, 2021
"Great people to work with-can always get my car in when..."
- MAMAFERRY65Great people to work with-can always get my car in when needed friendly staff. Good quality service would recommend to all friends and family
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February 14, 2021
"The requested preventative maintenance was performed..."
- DonThe requested preventative maintenance was performed correctly and in the time frame promised. Pricing was what I expected from a Ford dealership. I would return here for future service.
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February 11, 2021
"Very pleased polite and professional. Dustin was not..."
- jimelaine83Very pleased polite and professional. Dustin was not pushy looked for several options for us till we found the one we wanted. Will be back.
Read MoreFebruary 08, 2021
"I had a problem on a Saturday morning. A young man was..."
- DjI had a problem on a Saturday morning. A young man was quick and efficient to determine the problem and to give me instructions. Appointment was set for Monday morning. I arrived at about 7:40 and needed a ride to work. I had to wait for their driver to clock in at 8:00. She was very nice and dropped me off at my business. When I went in to pay for the repair no one bothered to go over what had actually been done. I was given a detailed receipt, however. Driving the truck the next morning there was a loud squealing sound until the brakes warmed up apparently. Everything seems good since then.
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