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Yemm Ford, Inc. - Service Center

Galesburg, IL

4.6
148 Lifetime Reviews Review Dealership

148 Reviews of Yemm Ford, Inc. - Service Center

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March 01, 2021

"Yemm Ford scheduled my work promptly. My appointment was..."

- nmiller314

Yemm Ford scheduled my work promptly. My appointment was for 8AM and I arrived a few minutes early. The staff was already working and checked me in right away. The work was completed within the estimated time. I will definitely be going back for future service.

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Recommend Dealer
Yes
Employees Worked With
Mar 06, 2021 -

Yemm Ford, Inc. responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

March 01, 2021

"They are always willing to come get my car at work and..."

- lemonkathy

They are always willing to come get my car at work and the bring it back in good time. Very nice people to work with.

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Recommend Dealer
Yes
Mar 06, 2021 -

Yemm Ford, Inc. responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

February 28, 2021

"I always do all my service there every time is easy..."

- Tljohnson101

I always do all my service there every time is easy affordable and everyone is always very friendly and helpful! I wouldn’t go any place else☺️

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Recommend Dealer
Yes
Employees Worked With
Brad Sandy
Mar 01, 2021 -

Yemm Ford, Inc. responded

Thank you for 5 stars we appreciate you taking the time and providing us with feedback. If I can ever be of assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

February 25, 2021

"We were very pleased with the work they did on our..."

- dchowerter

We were very pleased with the work they did on our vehicle!! It was fast and sufficient! Very friendly and nice to work with! I would go back!

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Recommend Dealer
Yes
Employees Worked With
Feb 26, 2021 -

Yemm Ford, Inc. responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

February 24, 2021

"Great service on my grandsons Lincoln CRS found the..."

- KMCABRERA

Great service on my grandsons Lincoln CRS found the electrical issues and got them fixed. Done when promised and car now works great thank you

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Recommend Dealer
Yes
Feb 25, 2021 -

Yemm Ford, Inc. responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

February 16, 2021

"Always pleasant and always get me in right away! The..."

- MATTKOHL_30

Always pleasant and always get me in right away! The works price keeps bringing me back with all my cars. Sales staff is very helpful also!

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Recommend Dealer
Yes
Feb 17, 2021 -

Yemm Ford, Inc. responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

February 15, 2021

"Great people to work with-can always get my car in when..."

- MAMAFERRY65

Great people to work with-can always get my car in when needed friendly staff. Good quality service would recommend to all friends and family

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Recommend Dealer
Yes
Employees Worked With
Feb 17, 2021 -

Yemm Ford, Inc. responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

February 14, 2021

"The requested preventative maintenance was performed..."

- Don

The requested preventative maintenance was performed correctly and in the time frame promised. Pricing was what I expected from a Ford dealership. I would return here for future service.

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Recommend Dealer
Yes
Employees Worked With
Feb 15, 2021 -

Yemm Ford, Inc. responded

Thank you for 5 stars we appreciate you taking the time and providing us with feedback. We are so happy your service was done quickly. If I can ever be of assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

February 11, 2021

"Very pleased polite and professional. Dustin was not..."

- jimelaine83

Very pleased polite and professional. Dustin was not pushy looked for several options for us till we found the one we wanted. Will be back.

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Recommend Dealer
Yes
Feb 11, 2021 -

Yemm Ford, Inc. responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

February 08, 2021

"I had a problem on a Saturday morning. A young man was..."

- Dj

I had a problem on a Saturday morning. A young man was quick and efficient to determine the problem and to give me instructions. Appointment was set for Monday morning. I arrived at about 7:40 and needed a ride to work. I had to wait for their driver to clock in at 8:00. She was very nice and dropped me off at my business. When I went in to pay for the repair no one bothered to go over what had actually been done. I was given a detailed receipt, however. Driving the truck the next morning there was a loud squealing sound until the brakes warmed up apparently. Everything seems good since then.

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Recommend Dealer
Yes
Feb 10, 2021 -

Yemm Ford, Inc. responded

Thank you for 5 stars we appreciate you taking the time and providing us with feedback. If I can ever be of assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

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