Yonkers Kia

First time with Kia dealership Overall experience was good but didn’t feel like I was treated with exceptional service. The rebates and zero financing advertised on the website we Overall experience was good but didn’t feel like I was treated with exceptional service. The rebates and zero financing advertised on the website were not offered to me. I, as the customer had to tell them what I wanted and make sure it was available to me. More

quick inspection I called to schedule an appointment on the same day and was told they were busy. I asked is I could leave the car and return later to pick it up. I wa I called to schedule an appointment on the same day and was told they were busy. I asked is I could leave the car and return later to pick it up. I was tld I could.and would be there around 12:30. I arrived around 12:30 and the person taking in the cars was very slow in accepting my car. Did not know why ! The service mgr. ( Jermaine ) who I usually deal with was not there and has not been there the last time I brought car in for service. Felt comfortable dealing with him because he has helped on several other problems I had in the past. The service rep . that I had today was pleasant and informed me that car would be ready with the hour.. I was contacted within the hour to pick up my car. All went well. Only thing that bothered me was that not veryone did not have masks on and me being an older adult with medical conditions worried me. More

2nd time I've used this KIA dealership for repairs twice this year. The first a cracked spark plug resulting in a check engine light was resolved under warrant I've used this KIA dealership for repairs twice this year. The first a cracked spark plug resulting in a check engine light was resolved under warranty. My car was ready in 2 hrs. The most recent visit was to clean the ducts for the a/c which was leaking water into the interior. I made an appointment for 1 week out. This was a maintence issue that was reasonably priced. I waited for my car and it was ready in an hour. They also fixed a flaky gas cap door no charge. The staff on both occasions was friendly, helpful, timely and accurate with their time and price projections. The staff is sensitive to corona19, wore masks and sanitized my car. I couldn't ask for more. More

Don’t think the tire rotation was done because the key lock wasn’t in the place I thought and I was never asked where it was unless you have a master. John at the front counter was professional. lock wasn’t in the place I thought and I was never asked where it was unless you have a master. John at the front counter was professional. More

I received understanding and great customer service from Terry Michel and the manager. A big change from when first leased my car. I like the new team at Yonkers Kia Terry Michel and the manager. A big change from when first leased my car. I like the new team at Yonkers Kia More

Quick and cheap like all my dates. Requiring twenty five words in a review is stupid I should just have sent this to my trash. words in a review is stupid I should just have sent this to my trash. More

Outstanding service!! Appreciate everything what Jhonny the salesman did for us. Definitely a returning customer and will recommend anyone looking for a Kia vehicle. Thank you! the salesman did for us. Definitely a returning customer and will recommend anyone looking for a Kia vehicle. Thank you! More

As always professional service all around. 7:30 Svc appt and done by 9AM. Waiting area very clean and my car returned to me washed and cleaned in and out and done by 9AM. Waiting area very clean and my car returned to me washed and cleaned in and out More

Good people , they will work with u if you ask my son got his first car here thanks to the salesman and manager nice car his first car here thanks to the salesman and manager nice car More