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Yonkers Kia
Yonkers, NY
3,517 Reviews
Yonkers Kia is the largest volume Kia dealership in the Tri-State area. We've achieved this by making sure all our customers are 100% satisfied with their purchase and service needs. All our employees are factory trained and Kia certified. We carry the largest selection of new and pre-owned Kias as well as all other pre-owned makes and models. We have assembled the most advanced network of lenders to make financing easy when you finance through us. Yonkers Kia will get you the auto loan you need! Our goal is to provide you with the best selection of quality cars and the best purchasing experience ever. Yonkers Kia offers the best prices anywhere GUARANTEED! Call us today to schedule a test drive at 914-337-3800 or visit us online at YonkersKia.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,517 reviews
April 03, 2026
My wife and I scheduled a visit to look at a used vehicle. We traveled an hour and a half to see this vehicle and was in constant communication with your staff prior to our arrival. Our appointment w vehicle. We traveled an hour and a half to see this vehicle and was in constant communication with your staff prior to our arrival. Our appointment was between 10-11 but may show 1030-11 on your end. Either way we were called at 1030 making sure we were still coming and we responded with we were 5 minutes out. Upon arriving we were shuffled around to a couple of people before finally working with Zaid (the only person that actually seemed to care). Well 15 minutes after arriving, nobody knew where this vehicle was, the vehicle that was told would be out front waiting for our arrival. At almost 11, Melvin, probably one of the worst and could care less angry attitude people gave us a xxxx poor apology and said vehicle would be her in 10 minutes. We walked across the street to the jeep dealer, then returned a little bit later. Vehicle that was “on its way” still was not present. Melvin, who I clearly expressed my anger with the lack of care for OUR time had the audacity to say when I said it’s been an hour say “it’s only been like 30 minutes”…. Really!!!!!! What a poor excuse for manager who is in customer service. Reading other bad reviews, I’m not the only one who is displeased with this person. I expressed myself to Zaid, again who showed actual care for our frustration that I would like a manager to reach out. Nobody has done so. I even email the the general manager Mike Romano, and still have not gotten a response. I’d suggest shopping elsewhere with a dealership that values its customers, giving them the experience one deserves. More
by Avoidyonkerskia
Employees Worked With
March 28, 2026
Recently purchased a vehicle with Nelvin DeLaCruz! He was great to work with and went above & beyond to make sure we had a seamless experience!! Would recommend going to Yonkers Kia and asking for Nel He was great to work with and went above & beyond to make sure we had a seamless experience!! Would recommend going to Yonkers Kia and asking for Nelvin for a great experience!! More
by Michellemachado3694
Employees Worked With
Nelvin DeLaCruz
March 20, 2026
DO NOT BUY A CAR FROM HERE. Let me share my experience with Yonkers Kia. I purchased a used car from them, and it only came with one key. When I asked about the second key Let me share my experience with Yonkers Kia. I purchased a used car from them, and it only came with one key. When I asked about the second key, I was told they didn’t have it. Instead, they issued me a “We Owe” agreement, stating that I would need to purchase and program a new key myself, and they would reimburse me. I followed their instructions. In December, I submitted the invoice for reimbursement—and I am still waiting to be paid. Since then, I’ve had to call multiple times, re-submit the same paperwork more than once, and constantly follow up. Each time I reach out, I’m treated dismissively, like I’m the one causing the issue. I never receive callbacks, and the process has been unnecessarily difficult. They owe me over $700. At this point, it’s not just about the money—it’s about how poorly this has been handled. Because of this experience, they’ve lost me as a customer, and I would not recommend them to anyone. My next steps are to file complaints with Westchester Consumer Protection, Kia Corporate, and to share my experience publicly so others are aware. All of this… over $700. What a shame. More
by professorjrod
March 01, 2026
Very profesional and attentive. I love the service and totally recommend this dealer and their entire team. I love the service and totally recommend this dealer and their entire team. More
by Pam
March 01, 2026
Nelvin De Lacruz was very helpful during the entire car buying process. He even stayed after hours to ensure everything was handled well and that I could leave with a fully equipped car. He cares about his buying process. He even stayed after hours to ensure everything was handled well and that I could leave with a fully equipped car. He cares about his customers and his work. More
by BR
Employees Worked With
Nelvin De Lacruz
February 23, 2026
Ronny Hernandez was very professional from the time I first visited Kia when I was unsure what car I wanted till the time I came back and he came out recognizing me from the previous visit. He really mad first visited Kia when I was unsure what car I wanted till the time I came back and he came out recognizing me from the previous visit. He really made me feel at ease during this process. Mr. Hernandez is a breath of fresh air and makes you feel like you have known him for years and he is going to break down everything for you and go above and beyond to ensure you get the best deal for your budget and comfort. I would recommend Mr. Hernandez to anyone looking to get a car at Yonkers Kia. More
by Nikkinik66
Employees Worked With
Ronny Hernandez
February 19, 2026
Julio at Yonkers Kia helped me with getting into my k5. He walked me through the process and although there were a few bumps in the road he ultimately made sure I left the dealership happy. Along with the He walked me through the process and although there were a few bumps in the road he ultimately made sure I left the dealership happy. Along with the rest of the amazing people such as Matt and Melvin. Thank you for getting me into my k5. More
by Jlcanto2
Employees Worked With
Julio Ramirez
