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1,932 Reviews of Yonkers Kia - Service Center
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August 23, 2024
The service agents very kind and efficient. Excellent. Professional and very respectful about my needs Excellent. Professional and very respectful about my needs More
by Wagaer99
Verified CustomerEmployees Worked With
August 23, 2024
they were very informative and very helpful. They did a lovely job on my car and I’m always happy to go back. They have a very comfortable waiting room. But what’s more important was after I rec They did a lovely job on my car and I’m always happy to go back. They have a very comfortable waiting room. But what’s more important was after I received my car, I was so excited to drive again because of how well they took care of it! More
by ziannax3
August 22, 2024
Am on my 3 transmission on a 2021 kia sorento, I love kia ,want to stay with kia forever so I can only hope as I am an urber driver, they can give me a super great deal on a new sorento ,want to stay with kia forever so I can only hope as I am an urber driver, they can give me a super great deal on a new sorento More
by irvster05
Employees Worked With
August 21, 2024
Up until recently I have received excellent service at Yonkers Kia. June 18, 2024 I took my car in for a NY car inspection, $1,500s later and 3 tickets for expired inspection I realized that they never pu Yonkers Kia. June 18, 2024 I took my car in for a NY car inspection, $1,500s later and 3 tickets for expired inspection I realized that they never put the inspection sticker on the car. When I went back to the service center, I was told that the inspection machine wasn't working the day I came in and that someone was supposed to tell me. I have tickets totaling in the amount of $225 and have been bounced around the service station with promises to pay the tickets only for the tickets to not be paid and the fines increasing. Darlyn Davis has been amazing, however, apparently this situation is out of her hands. More
by adriane.hill39
Employees Worked With
August 21, 2024
JESSICA and ADREAN are GOD AWFUL PEOPLE. I've been calling them for days and no one picks up or even return your calls. I came in on a Tuesday for a check engine light was charged a $200 di I've been calling them for days and no one picks up or even return your calls. I came in on a Tuesday for a check engine light was charged a $200 diagnostics fee and by Thursday, the check engine light came back on. ADREAN had the nerve to tell me I would have to pay another diagnostics fee. I said for what, the car was just serviced he said if there is another problem, they would have to charge me. I called both him and Jessica and discuss the situation and I am still waiting on a call from two weeks ago. The only person worth going there for is Darlyn or JeanCarlo. Darlyn is the sweetest person at the service center even when she's delivering bad news. She respects your time and understands where the consumer is coming from. The lack of professionalism from Jessica and Adrean is INSANE. I understand you don't want to deal with an angry customer but not returning someone's call and just ignoring them is just disrespectful and RUDE. Also, this isn't my first problem with Adrean, I asked him for a DIRECT NUMBER because I needed to pick up my car another day KIA serviced it and he tells me to call the general number and someone would pick and what happens........... NO ONE PICKS UP THE PHONE OF COURSE. I had to take an uber home, an uber to work and an uber to the yonkers kia service department. Again, if you have to go to yonkers kia only deal with Darlyn or JeanCarlo. Jessica and Adrean are not professional at all. I hope someone treats them, the way they treated me with their customer service skills and see how they like it!!! If it weren't for me getting a new engine, I would never deal with them again. More
by Ms. Brown
August 21, 2024
Darlyn is fantastic, One of the best. She always took good care of me and my 2014 Soul! She always took good care of me and my 2014 Soul! More
by jonemmet
Employees Worked With
August 21, 2024
I have been waiting for a special part on my recall 2024 since June 2024 since June 2024 More
by DROZSARDO
Employees Worked With
August 21, 2024
I find Yonkers Kia service to be a customer friendly and quality driven center. I rate it highly. quality driven center. I rate it highly. More
by happy525river
Employees Worked With
August 21, 2024
I think the dealership is good, but there’s always room for improvement. They need more people like Darlyn. She’s always helpful and knowledgeable about your vehicle. for improvement. They need more people like Darlyn. She’s always helpful and knowledgeable about your vehicle. More
by larroyo522
Employees Worked With
August 18, 2024
Quick, courteous and efficient service! Very friendly workers and the car wash is much appreciated! Very friendly workers and the car wash is much appreciated! More
by MLKNACKS
Employees Worked With
