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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,928 Reviews

1,928 Reviews of Yonkers Kia - Service Center

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August 06, 2021

Ms. Jeanette was courteous and very friendly, the only thing was that my car was scratched in several little areas while the cleaning crew was washing it. More

by dorcascasimiro
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
August 06, 2021

Excellent customer service, thank you, tony, david in parts and the rest of the team More

by Vianca Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
August 06, 2021

I could not have had a better experience. First class all the way. I left feeling that I will be a Kia owner for life. More

by rich59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
August 06, 2021

pretty prompt when it cameto seeing a macanic, prompt and polite service from rep orginizer. and price wasn't bad according to what i had done, was expecting to pay more, and they went the extra mile when it More

by bigboyblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
August 06, 2021

Great service on vehicle. Check in guy and Service Mgr, Efrain, were So great. Overall I was very happy with all aspects of my visit. More

by dees.nyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
August 05, 2021

Service department is helpful and pro-active in solving problems. I am always aware of what is going on and appreciate the consideration they provide. More

by scottaparson
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
August 05, 2021

AWESOME Service Experience!! I had a sunroof problem on a Sunday spoke with service department on Monday and they were able to service me the next day (Tuesday). They made me feel special, "The what can I More

by Tonette
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
August 05, 2021

I had a wonderful experience with Efrain. He was professional, friendly and answered all of my questions. I would recommend others to come to this Kia. More

by s_anderson89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
August 03, 2021

Pleasant folks, good service. And they cleaned my car inside and out! Not where I bought my car but happy to make them my home service center. More

by Matthias Targo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanette
August 03, 2021

When I went to pick up my car nobody acknowledged me after a few minutes of standing there I went to the closest person I could find for help just to get passed to someone else. As I waited because they More

by Misslady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Efrain Barcos
Sep 12, 2021 -

Yonkers Kia responded

Misslady, We agree with you! You definitely should have been acknowledged and asked if you needed assistance. We are reporting this to the owner because that is not in alignment with our company culture and we are sorry that happened. It's dissappointing to hear this actually. But I'm glad you spoke up so we can address it and make sure we are always doing our best for you and for everyone else! We do expect our team to help you and acknowledge you with a smile, a wave (if they are with someone) and a welcoming greeting all other times. Please let us know more details about your experience so this can be resolved, Thank you! You can email any details about your experience to customerservice@yonkerskia.com Thank you!

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