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1,929 Reviews of Yonkers Kia - Service Center
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July 17, 2020
Service manager believe people are stupid. And have no knowledge of cars. The Yonkers Kia Dealership replaces the motor in my car under warranty. And in the process messed up my Air conditioner. And try t knowledge of cars. The Yonkers Kia Dealership replaces the motor in my car under warranty. And in the process messed up my Air conditioner. And try to blame it on me. Also my vehicle is equipped with a dash cam that was discounted from the day I drop of my vehicle. That is very unacceptable to be touch things that don’t bother anyone. The only reason why someone would disconnect a dash cam is because there not doing the right thing. Also my driver side door panel was full of oil, grease and kick markers. And I can never understand why every time I have taken my car to this dealer they ram sack my trunk they know I don’t have a spare they sold me the car from brand new without a spare. Also they kept my car for almost 4 months I never complain ones. So I believe it’s very unfair how the service manager treated me. Service advisor in the other hand great customer service skills. He should be the service manager. More
by gr8784
Verified CustomerEmployees Worked With
Efrain Barcos, Mikhail Kopilovich
July 17, 2020
The service department staff is professional and courteous. U give them kudos. I spent 3 hrs there for an oil change. I wasn’t happy about that. courteous. U give them kudos. I spent 3 hrs there for an oil change. I wasn’t happy about that. More
by LUNDYT52
Employees Worked With
Efrain Barcos, Damiana Cervoni
July 17, 2020
Took my Kia Sorento to the Yonkers Kia service center due to a recall. The staff was pleasant and helpful. Even offered to place my registration sticker on the window. Wait time was reasonable. to a recall. The staff was pleasant and helpful. Even offered to place my registration sticker on the window. Wait time was reasonable. More
by baker2613
Employees Worked With
Efrain Barcos
July 16, 2020
The service And sales departments were very professional and all the staff was more then respectful! Thank you for all your help and kindness! Much appreciated!! and all the staff was more then respectful! Thank you for all your help and kindness! Much appreciated!! More
by stmarcellino
Employees Worked With
Other Employees :
Efrain Barcos, Cindy Santos, Damiana Cervoni
July 16, 2020
There was a longer than usual wait time.Was Charged for There was a longer than usual wait time. Was Charged for break pads which I believe not warranted. There was No coffee/tea for customers. There was a longer than usual wait time. Was Charged for break pads which I believe not warranted. There was No coffee/tea for customers. More
by rawgb@aol.com
Employees Worked With
John Arias
July 16, 2020
So convenient; good service I am pleased to have this service department close to home. I never feel “ripped off” here and Efrain is a very professional and nice guy. I am pleased to have this service department close to home. I never feel “ripped off” here and Efrain is a very professional and nice guy. More
by suro
Employees Worked With
Efrain Barcos
July 16, 2020
I have been having my car serviced at this dealership since 2009. The service is excellent and the people are friendly and courteous. I will continue to have my car serviced at this dealership in the fut since 2009. The service is excellent and the people are friendly and courteous. I will continue to have my car serviced at this dealership in the future. More
by leslieporter701
Employees Worked With
Efrain Barcos
July 15, 2020
Your service manager's call back was everything. Thank you for calling me back in regards to my complaint. I appreciate your concern with the issue. you for calling me back in regards to my complaint. I appreciate your concern with the issue. More
by PENSON21
Employees Worked With
Mikhail Kopilovich
July 15, 2020
Customer service is great and the wait time for maintenance on your vehicle is less than 2 hrs. Waiting areas are Comfortable. I recommend it. maintenance on your vehicle is less than 2 hrs. Waiting areas are Comfortable. I recommend it. More
by Wendy
Employees Worked With
Efrain Barcos
July 13, 2020
very profressional I was there for a recall and they service the car as quickly as they could due to the circumstances of covid-19 and they were very professional I was there for a recall and they service the car as quickly as they could due to the circumstances of covid-19 and they were very professional More
by RAMOS.JOYCE63
Employees Worked With
Efrain Barcos
