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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

4.4
2,328 Reviews
New to Plainfield, family-owned York Automotive has been in business for decades, and we’re looking forward to servicing the Plainfield area for many years to come. We are far from your typical car dealership. We believe in a stress-free, transparent experience here. Our customers come first, and the service you’ll receive reflects that policy. You’ll find a friendly, knowledgeable team to help you through the car buying experience making it as easy and fun as possible. Our service center, just a short drive from Brownsburg, IN, is run by a team of factory-trained service professionals used to servicing all sorts of makes and models. They are efficient and good at what they do, so you can be sure they’ll get your vehicle out of our service facility quickly and get you back on the road. We have over 100 new Jeep, Chrysler, Dodge, and Ram models, so take a moment to check out our SUVs, sedans, minivans, and pickup trucks. Not shopping for new? We have a large stock of clean and reliable pre-owned models. We have great new vehicle lease deals, new car specials, and you can complete almost all of the car buying process right from the comfort of your own home with York to You! The best way to figure out if the vehicle is right for you is to come over to our dealership in Plainfield, IN and take it for a test drive today! You can see all the technology features and feel the power beneath your fingertips. Plus, you’ll have the added benefit of being able to speak to our team in person. They’d love to answer any questions you have! Whether you are in Plainfield, Indianapolis, Avon, or surrounding areas, come on over to York CDJR of Plainfield where “We’re not #1, you are!”
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2695 E Main St

Plainfield, IN

46168

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Showing 2,328 reviews

June 16, 2023

This was a very great experience with Rodney Taylor he was able to meet our needs! He made sure my son was very happy with his purchase! Thanks Rodney! More

by T. Spaight
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor, Rodney Taylor
Jun 16, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rodney and our team, and congratulations on your son's new vehicle! Rick Haeick General Manager

June 16, 2023

The service was great not even lying Rodney made sure everything was good with my family and the car. Definitely recommend More

by kelelware5
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor, Rodney Taylor
Jun 16, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad to hear that Rodney was able to help. Congratulations on your new vehicle and we hope to see you again! Rick Haeick General Manager

June 16, 2023

They are awesome. Had a recall and they found more and got them all done More

by Hippiechick3078
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Pedroza
Jun 17, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jamie Freeman Service Manager

June 16, 2023

Weren't able to fix everything, took way toblong and Did not address all issues. VERY EXPENS8VE More

by gwmcsowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Herington
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Anderson
Jun 20, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rick Haeick rhaeick@yorkautomotive.com

June 15, 2023

Terrible Experience! ! Brought a used 2012 dodge charger that was listed for around $9800, we paid cash $8500 for the vehicle and agreed to receive a full inspection repor More

by robin
Recommend Dealer
No
Employees Worked With
Sean McDermott, Rick Haeick, Quinton Hill
Jun 19, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rick Haeick rhaeick@yorkautomotive.com

June 15, 2023

I brought my Chrysler van in to get a recall completed and didn’t hear a word all day regarding the status of the repair. I scurried to the shop because they were about to close and discovered that nothi More

by conservative0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rick Haeick rhaeick@yorkautomotive.com Jamie Freeman Service Manager

June 14, 2023

Joel jumped through hoops to get us into our new truck! We couldn't be happier with the service we received. Thanks for everything Joel! More

by angzook
Recommend Dealer
Yes
Employees Worked With
Joel Haulk, Sean McDermott, Cathy Lammer
Jun 14, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joel and our team, and we look forward to working with you again. Rick Haeick General Manager

June 14, 2023

Clean waiting room with comfortable chairs. Staff was friendly and courteous. Time of wait was minimal for service. More

by THOM4584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist was very nice
Jun 14, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

June 14, 2023

The Financing department was shady, and the service department was horrible. They lied and cut corners. I regret doing business in Plainfield. More

by SNELLY8801
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Service tech, Steve Wheat, Josh Mansbach
Jun 18, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rick Haeick rhaeick@yorkautomotive.com General Manager

June 14, 2023

Very professional! !! Awesome service!!!! I was in and out quickly!!! I would definitely recommend the dealership. More

by CWAGNER_17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Stafford, Cathy Lammer, David Roberts
Jun 15, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David, Cathy, and Michael met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as one of our valued customers for many more years to come! Rick Haeick General Manager

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