Matt O'Brien
Matt O'Brien at York Chrysler Dodge Jeep Ram of Plainfield

Matt O'Brien

Service Advisor

York Chrysler Dodge Jeep Ram of Plainfield

2695 E Main St
Plainfield, IN 46168

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4.6
100 Reviews
4.6

100 Reviews

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100 Reviews of Matt O'Brien

August 16, 2026

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Noah is great! He always takes excellent care of his customers. Can’t say enough good things about him!! More

by GIGI8686
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Recommend Dealer
Yes

Other Employees Tagged: Brooke Higgins , Noah Winings

August 15, 2026

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This is the most honest dealership I’ve ever dealt with. I had a lemon that I got from another dealership and York walked me through all of the steps I had to take in order to turn the vehicle back in. It t More

by RickWagoner
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Recommend Dealer
Yes

August 15, 2026

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I will NEVER buy another vehicle from this place. I will also NEVER bring a vehicle into this incompetent service department. We currently own two vehicles that were purchased at this dealership and More

by jmillere30
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Recommend Dealer
No

Other Employees Tagged: Brooke Higgins , The quick lube tech.

August 09, 2026

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We enjoy very much the service Brooke is very courteous and knowledgeable We follow her instructions More

by FRANKPUCCI48
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Recommend Dealer
Yes

August 07, 2026

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I was very well pleased with the service and also Brooke as she kept me updated during my time there More

by VIKINGSNIPER205
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Recommend Dealer
Yes

Other Employees Tagged: Brooke Higgins

July 27, 2026

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Would recommend to a friend, a relative a co-worker or a neighbor for sure. More

by TERRY.HILL
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Recommend Dealer
Yes

Other Employees Tagged: Brooke Higgins

July 25, 2026

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Deviene service but they charge 3% for credit cards. Add it in under labor or something else or be like other locations and don’t charge it. More

by jeffahunsucker
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Recommend Dealer
No

Other Employees Tagged: Brooke Higgins

Jul 25, 2026

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for the kind words about our service; we truly appreciate that. Regarding the 3% credit card fee: this is a processing fee charged by the card companies, not something we mark up for profit. Debit transactions do not incur a processing fee. We understand some locations handle this differently, and we’re always reviewing our policies to keep things as straightforward as possible for our customers. Thanks again for choosing us, and please don’t hesitate to reach out if you have any other questions or feedback!

July 08, 2026

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Brooke was right it and did a outstanding job of keeping me informed of the entire process. A super job to her and the tech who did a thorough job on the inspection. My hat is off to the service department More

by zeuss200751
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Recommend Dealer
Yes

Other Employees Tagged: Brooke Higgins

November 01, 2024

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Found it to be very helpful and prompt in their care for my Ram 2500. They gave it a thorough inspection and recommended several items of concern which I dealt with so very professional More

by Dano
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Recommend Dealer
Yes

Other Employees Tagged: Josh Frick, Jamie Freeman, Brooke Higgins , Josh Herington, Cathy Lammer, Ramses Margary, Chris Potter, Miguel Squadrito

Nov 04, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Dano, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Jamie Freeman Service Manager

October 28, 2024

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They are great to work with and matt in service always go's Above and beyond. More

by ACCOUNTING11
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Recommend Dealer
Yes
Oct 28, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager

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