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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,389 Reviews

1,389 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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December 04, 2020

I was not informed of the number of oil changes in a package offer. Previous packages had 4 oil changes the new one has 3 and the price is $10 more. Contacted dealer management to discuss. No reply. May More

by ACDZ47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Bartlett
December 01, 2020

service depart makes it easy to schedule appointment and are accurate with quoting completion time. they have express lane for routine service like oil changes not requiring an appt. More

by bnsnyder78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2020

Oil change and tire rotation fast and simple as it should be..when you purchase vehicles over the years from the same Dodge Chrysler dealer More

by DENIBYERS27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Holtsclaw
December 01, 2020

York Chrysler Dodge Jeep Ram of Plainfield has been a pleasure to do business with. The new ownership takes pride in their service and friendliness. More

by JWLASKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Thompson
December 01, 2020

The staff is always nice and helpful! The oil change was very fast and the staff was very courteous! Thank you for your help! It is appreciated! More

by NORMA.RAMSEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
November 30, 2020

Becky in the Service Dept was very rude. She got upset because I asked her to explain how she came to the $6100.00 dollars that she said it would cost to fix my Dodge Charger. She said I needed an engine More

by SONYASCAIFE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Becky
November 26, 2020

Very professional.It saddens me to say this but my car Very professional. It saddens me to say this but my car got totalled out the same day after I got the oil changed. So I no longer have the charger. B More

by ejohnson7664
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Bartlett
November 26, 2020

I waited for my oil to be changed and I saw that the coffee wasn't offered anymore. Not the worst thing in the world, but I did always enjoy a cup while I waited. BTW, I do like the drive up oil changes More

by MLLDENN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know names, it was the service dept
November 26, 2020

All people are great, My vehicle is still at the shop (20 days) waiting on Chrysler to make a decision on repair!. Hope to see my van soon More

by CHCLAUDE41
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky
November 26, 2020

You all were great. I was upset about the jeep needing work and everything was explained to me and you were all so kind. I really appreciated your help More

by SSTALL4357
Recommend Dealer
Yes
Employees Worked With
I worked with Becky in service dept