
York Dodge Chrysler Jeep
Prescott, AZ
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811 Reviews of York Dodge Chrysler Jeep
Caring for my new Recon York handled my maintenance work on my Recon. They were able to upgrade my contract to include synthetic oil. They also replaced the spare tire bolts York handled my maintenance work on my Recon. They were able to upgrade my contract to include synthetic oil. They also replaced the spare tire bolts as one was stripped. Their excellent driver took me home and brought me back, otherwise I would have had to wait there all day. They also washed my Jeep before returning it to me. More
As good as buying a new car can be! Quite honestly buying a new car is one of my least favorite things to do. But Jeff, Dan, and everyone we interacted with made it a very pleasant exper Quite honestly buying a new car is one of my least favorite things to do. But Jeff, Dan, and everyone we interacted with made it a very pleasant experience! We will be seeing all of them again!! Very professional and nice! More
Derek Excellent job by Tommy and the financial director they made things very clear and easy. Would buy from York again without any hesitation in the future Excellent job by Tommy and the financial director they made things very clear and easy. Would buy from York again without any hesitation in the future More
Thorough They were thorough. It took 2 days but they got to the bottom of things. They didn’t just look for the quick answer and charge me without really fixi They were thorough. It took 2 days but they got to the bottom of things. They didn’t just look for the quick answer and charge me without really fixing it. They were diligent. Tony caste in on his day off to make sure things were right. More
Terrible Customer Service from Sales to Service Terrible customer service with the purchase of my 2018 Jeep Wrangler. Having issues with air leak around windshield. Salesjerk (Austin Shephard) prom Terrible customer service with the purchase of my 2018 Jeep Wrangler. Having issues with air leak around windshield. Salesjerk (Austin Shephard) promised it was a quick and easy fix. It has been 11 days. After the initial phone call from the service department my wife or I have had to call them every day to get a status update. Each time they say it will be ready the following day. Each day we have to call them when it isn't ready. We picked up the Jeep after the first week, drove off the lot only to discover the problem hasn't been fixed. Clearly they never did a test drive. Spoke with John Bissot the general manager who assured me that this is not how they do business despite the fact that this is how they do business with me. I don't presume to be special in this regard. If you dare do business with this dealership at the very least avoid Austin Shephard and assume nothing, get everything in writing and buyer beware! This would be a zero star review if it were possible. My recommendation is to go to Phoenix to buy a new Dodge, Chrysler or Jeep. The only positive experience was with finance. All in all STAY AWAY! More
Impossible sale with results exceeding our expectations! We want to thank Jeff Simpson for his dedication to achieving our desire to purchase a 2019 Ram Big Horn. An impossible sale was comfortably achieved We want to thank Jeff Simpson for his dedication to achieving our desire to purchase a 2019 Ram Big Horn. An impossible sale was comfortably achieved through hard work by the team at York Dodge and Jeff was an excellent sales rep. Thank you for the success we achieved. More
Service Tony was awesome. He made sure we were updated, he made sure we had a ride for lunch and back. When he found out that he was going to have to keep the Tony was awesome. He made sure we were updated, he made sure we had a ride for lunch and back. When he found out that he was going to have to keep the car overnight he made sure we had a loner. Dakota was very attentive and made sure any other needs we're met and to our satisfaction. More
Fantastic A friend told us about the the dealership. So we decided to go check it out. I've never been in and out of dealership in in 3 hrs. With a new car T A friend told us about the the dealership. So we decided to go check it out. I've never been in and out of dealership in in 3 hrs. With a new car There was no hassles from sales person, matter of fact Jeff was great Kept us up too date. More
Tony in service was excellent. I had to take my car in for repair. Tony in service department treated me with respect & was very professional. My experience with York Dodge has alwa I had to take my car in for repair. Tony in service department treated me with respect & was very professional. My experience with York Dodge has always been great. I will continue to use this dealership over any others. Thank you. More
love my new jeep The salesperson listened to what we were looking for in a Jeep and then showed me exactly what I was looking for. The price was right too. The salesperson listened to what we were looking for in a Jeep and then showed me exactly what I was looking for. The price was right too. More