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York Dodge Chrysler Jeep

Prescott, AZ

4.8
811 Reviews

500 Prescott Lakes Pkwy

Prescott, AZ

86301

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811 Reviews of York Dodge Chrysler Jeep

May 26, 2019

Caring for my new Recon York handled my maintenance work on my Recon. They were able to upgrade my contract to include synthetic oil. They also replaced the spare tire bolts More

by Marion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
May 27, 2019 -

York Dodge Chrysler Jeep responded

Marion, Thanks for sharing your recent maintenance visit. We are so happy we could provide excellent services for your Jeep. If there is anything else we can do, please do not hesitate to let us know!

May 25, 2019

As good as buying a new car can be! Quite honestly buying a new car is one of my least favorite things to do. But Jeff, Dan, and everyone we interacted with made it a very pleasant exper More

by Anitacan2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, sales manager, Dan
May 26, 2019 -

York Dodge Chrysler Jeep responded

Congratulations on your new car! We are sure Jeff and Dan will be delighted to learn you felt your experience was pleasant. We look forward to your next visit. Thanks for sharing!

May 17, 2019

Derek Excellent job by Tommy and the financial director they made things very clear and easy. Would buy from York again without any hesitation in the future More

by Eckleyd1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy, Customer Service
May 18, 2019 -

York Dodge Chrysler Jeep responded

Congratulations! It is a delight to learn of Tommy's excellent care for you. We look forward to being of assistance in the future. Thank you!

May 16, 2019

Thorough They were thorough. It took 2 days but they got to the bottom of things. They didn’t just look for the quick answer and charge me without really fixi More

by A Lady In the Van
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Nichols
May 17, 2019 -

York Dodge Chrysler Jeep responded

Thank you for the five-star review! It was our pleasure to take care of you, and we will make sure to thank Tony for going out of his way for you!

May 14, 2019

Terrible Customer Service from Sales to Service Terrible customer service with the purchase of my 2018 Jeep Wrangler. Having issues with air leak around windshield. Salesjerk (Austin Shephard) prom More

by JEEPandRAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Austin Shephard, John Bissot, Customer Service
May 15, 2019 -

York Dodge Chrysler Jeep responded

Hello, We are concerned to learn you felt it took longer than expected to address the leak for your Jeep Wrangler. Rest assured, we take your feedback seriously and would like to connect with you about what happened. Please reach out to us directly at your earliest convenience to discuss. Best, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

May 06, 2019

Impossible sale with results exceeding our expectations! We want to thank Jeff Simpson for his dedication to achieving our desire to purchase a 2019 Ram Big Horn. An impossible sale was comfortably achieved More

by Author_DavidHarder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Simpson
May 06, 2019 -

York Dodge Chrysler Jeep responded

Thank you so much for sharing your experience and feedback! Congratulations on your 2019 Ram Big Horn! We are so glad to hear that Jeff assisted you, and please let us know if we can do anything else for you!

May 04, 2019

Service Tony was awesome. He made sure we were updated, he made sure we had a ride for lunch and back. When he found out that he was going to have to keep the More

by PastorG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota, Customer Service
May 05, 2019 -

York Dodge Chrysler Jeep responded

It is a joy to learn of your awesome feedback for Tony and Dakota. We'll be sure to thank them for ensuring your pleasant experience, and we look forward to working with you again. Thank you!

April 25, 2019

Fantastic A friend told us about the the dealership. So we decided to go check it out. I've never been in and out of dealership in in 3 hrs. With a new car T More

by Elke Salmons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Simpson , Customer Service
Apr 26, 2019 -

York Dodge Chrysler Jeep responded

Thank you for taking the time to write an outstanding review. We are ecstatic to hear Jess went above and beyond to assist you with a high level of customer service throughout the process, and I'm proud to know our team did everything they could to make you completely satisfied with your purchase. Looking forward to taking care of any of your auto needs in the future.

April 08, 2019

Tony in service was excellent. I had to take my car in for repair. Tony in service department treated me with respect & was very professional. My experience with York Dodge has alwa More

by RShearin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Customer Service
Apr 08, 2019 -

York Dodge Chrysler Jeep responded

You're so very much welcome. Thank you for choosing us for your service needs. We're always happy to help!

March 28, 2019

love my new jeep The salesperson listened to what we were looking for in a Jeep and then showed me exactly what I was looking for. The price was right too. More

by Nancy45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Mar 29, 2019 -

York Dodge Chrysler Jeep responded

Thank you for taking the time to leave us a review! We love knowing that our team took great care of you. Come back to see us again soon.

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