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York Dodge Chrysler Jeep

Prescott, AZ

4.8
811 Reviews

500 Prescott Lakes Pkwy

Prescott, AZ

86301

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811 Reviews of York Dodge Chrysler Jeep

December 26, 2018

Excellent service They found an electrical issue and helped me get it resolved with no cost to me. They we friendly and helpful and went out of their way to make sure More

by Jeep1669
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Dec 26, 2018 -

York Dodge Chrysler Jeep responded

Thank you for the great review! We are always here to provide you with assistance when needed. It was our pleasure helping you with this electrical issue. Let us know if there is anything else we can help you with. We look forward to your next visit!

December 23, 2018

Exceptional customer service and excellent service Excellent service and quality work on our Durango. Diana was exceptional in providing honest, thorough communication regarding diagnostics and work d More

by Patty Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Patterson- Buckham, Customer Service
Dec 24, 2018 -

York Dodge Chrysler Jeep responded

Patty, Thank you for your positive review! It's good to know that Diana provided you with exceptional service. We value your business and look forward to working with you again!

December 11, 2018

Excellent Service I brought my Ram 1500 in for a couple of minor recall the night before for an 8:00am appointment. I was pleasantly surprise to receive a text by 8:30a More

by BigHorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler, Customer Service
Dec 12, 2018 -

York Dodge Chrysler Jeep responded

Thank you for the review! Thank YOU for being a great customer. We hope to see you again!

December 02, 2018

Integrity & Customer Caring The Staff from the time of purchase to the issues that developed with my Ram..have been dealt with, better than I thought could be possible with a tru More

by "Q"
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parts Department, Finance Department, Customer Service
Dec 03, 2018 -

York Dodge Chrysler Jeep responded

Thank you for sharing your experience with our team! It was a pleasure working with you and we hope to see you again!

December 01, 2018

Great experience I am always happy with my experience at this dealership. This is due, in no small part, to my service adviser Diana. She is always helpful and honest More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DIANA PATTERSON
Dec 02, 2018 -

York Dodge Chrysler Jeep responded

Hi Mike, thank you for the five-star review! We're glad that you enjoyed your experience with Diana. She was happy to help you and take care of your vehicles. We appreciate your business, and we look forward to serving you again in the future.

November 27, 2018

Diana is true to her word! Diana has always provided five star service. She is knowledgable and professional and has never let is down. I am confident to recommend her and the d More

by boomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Nov 28, 2018 -

York Dodge Chrysler Jeep responded

Thank you for your great review! We will be sure to thank Diana for ensuring you an amazing experience. Thank you so much!

November 21, 2018

Recall fixes Diana was outstanding . Calm , all while being swamped with other customers and phone calls to deal with . Great service, friendly and clean ! Will n More

by PV Brent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana
Nov 22, 2018 -

York Dodge Chrysler Jeep responded

Hello, Your feedback about your service visit is outstanding. Thank you for sharing your experience working with Diana. We look forward to any future visits.

November 17, 2018

Excellent Diana Patterson is the best. She is friendly, helpful and very knowledgeable. I was told when my jeep was going to be ready and it was. Also, they w More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Patterson, Customer Service
Nov 18, 2018 -

York Dodge Chrysler Jeep responded

Thank you for the kind words! We're happy to hear Diana was able to meet your expectations.

November 15, 2018

Fast professional service Jake checked in my truck and all the recalls and service was done fast. I had a loaner car that was clean and new. After my truck was finished a wash More

by Blondeone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Nov 16, 2018 -

York Dodge Chrysler Jeep responded

Thank you for taking the time to leave us your positive feedback! We are happy to know that Jake was helpful during your service visit and provided you with excellent service from start to finish. We value you as a customer and hope that you will visit us again soon!

November 10, 2018

Fast and friendly Jake checked me in, reviewed what I had set the appointment for and recommended services. He removed things that didn’t need to be done yet, saving m More

by ChrisPV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Nov 11, 2018 -

York Dodge Chrysler Jeep responded

Thank you for your glowing review! We're delighted to hear of your excellent experience with our Service Department. If you ever need anything in the future, please feel free to reach out to us.

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