Young Chevrolet

Tried their service department twice on a factory recall and the repairs are still not done. I gave them a second chance after I found out they were between service managers. Second chance and the service t and the repairs are still not done. I gave them a second chance after I found out they were between service managers. Second chance and the service tech never ordered the part for the recall. Never got a call back from either service technicians .Very difficult to get a person in the service department to talk to. Come to find out the two service technicians I talked with are no longer there. So to me that makes me think it is a very poorly run dealership. More

This dealer should have their license revoked. They advertise a car for a price and then refuse to sell the car at that price if you don't buy their "connected and protected" program at a cost of They advertise a car for a price and then refuse to sell the car at that price if you don't buy their "connected and protected" program at a cost of an additional $1,000. In addition to that, they wanted to force me finance the car at 9% to 13% interest and would not accept full payment without increasing the price of the car. STAY AWAY FROM YOUNG CHEVROLET. More

Daniel Farnes went above and beyond in helping me ! !! He was very considerate and helpful !!! !! He was very considerate and helpful !!! More

Years ago, the service center was great. for the past couple years, it has gotten worse and worse. now they dont pick up the phone. you have to uber there to find out they forgot what for the past couple years, it has gotten worse and worse. now they dont pick up the phone. you have to uber there to find out they forgot what to do on your vehicle. More

The customer service is a joke. You call and it goes to voicemail and you never get an answer. You show up and they give you the run around. Save yourself a trip and do not buy from You call and it goes to voicemail and you never get an answer. You show up and they give you the run around. Save yourself a trip and do not buy from this dealership. More

First of all, they sold me the service loaner dented and dirty. That was not the same car I test drove and when I asked about it the literally play head games with you to make you think your crazy and they dirty. That was not the same car I test drove and when I asked about it the literally play head games with you to make you think your crazy and they are the liars. Had the car 1 month and already sitting in service department for days because of the issues it's already having. I told them Capital One approved me for a loan so they went and dinged my credit several times and told me that the car I bought is the only one I can get approved for.The people that answer the phone are rude. They are selling used cars at new car prices ripping people off. DO NOT SHOP HERE! More

If I could give this "mouse house" a ZERO, I would. Clearly the management staff doesn't fear their jobs because it shows through their employees actions. They clearly don't want new business because t Clearly the management staff doesn't fear their jobs because it shows through their employees actions. They clearly don't want new business because this was the worst non-buying experience I've had. Ownership should fire the GM, GSM, Desk Managers and all of the sales staff. Phone calls lead to dead voice mail boxes. Some emails returned with ONE word answers, others no response at all and the GM & GSM are impossible to reach. More

Sad to say that ever since Young Chevrolet changed ownership, good customer service has continued to decline. Experienced it again and for my last time the other day. I've bought my last 5 Chevy's f ownership, good customer service has continued to decline. Experienced it again and for my last time the other day. I've bought my last 5 Chevy's from this location and referred countless amounts of friends, including family members to shop at this location. Recently, my son, was looking to purchase his second vehicle at this location, which happened to be a used vehicle. Not only did the female sales rep jack up the price 5k after price was already discussed, but the second sales rep from the new vehicles department (Xavier Perez), insulted and attempted to belittle my family and I. After advising Xavier that interest rate (18%) used in estimating vehicle purchase was ridiculous, he more or less stated my son should have taken better care of his credit. I understand credit history is a major factor in obtaining a good interest rate for purchasing a vehicle, but he should have known better than to insult a young person's credit history. After exchanging a few words about too high of an interest to continue with purchasing the vehicle, I decided to walk out of the dealership along with my family. As we were walking out, I told my son to ask for the copies they made of his driver's license just to be on the safe side and to make sure they didn't end up in the wrong hands. As my son went and asked, Xavier stated he could not hand over those copies to him and to top it off, he made a comment that set me off. He stated, "it's not like if we can do anything with a 450 credit score". Needless to say, I lost my temper when my son told me what he had said. I did return to sales rep Xavier to let him know how disappointed I was at him with language I would have liked to have avoided, but no other way to express my anger and to get his attention. The following day, I went in to cancel a service order I had with my wife's Tahoe that I had left the previous day and to speak with a manager about the incident. I spoke with a manager and realized that either I was in the wrong or they were not worried about losing my family and I as customers. I will no longer shop at this location and highly recommend any and every one to drive a little farther and avoid dealing with this type of customer service. In my opinion, they are taking advantage of people who do not speak up and or know any better, especially with the type of customers they get from around that general area. More