Young Subaru

needed to rekey the car Nathan Kester was a great help. He got my car in the afternoon I called and was professional and courteous. The work is always completed quickly in th Nathan Kester was a great help. He got my car in the afternoon I called and was professional and courteous. The work is always completed quickly in the time estimated. More

Very professional and honest service I have had the pleasure of dealing with only Nathan Kester in the service department. He is always professional and courteous. I truly believe it is r I have had the pleasure of dealing with only Nathan Kester in the service department. He is always professional and courteous. I truly believe it is rare to find someone in this profession that will not try to SELL you something you do not need, but rather take care of what is only necessary. This is why I not only bring in my 2011 Subaru Legacy, but now I bring my mothers 2004 Hyundai in for service. It is hard to find someone that I trust in your profession, but i can safely say that I have now. I will always return to the Riverdale location for any service needed and I will always recommend any body who asks me to give Nathan a call first. Because of his service, I will only be going to this location when I trade in my car for a new Outback. Thanks Nathan, I know I can trust you. Justin Butler More

Quick and easy They got me outta there in time for an appointment with the car I wanted. Lance was great, very knowledgable and friendly. He made sure we were comfor They got me outta there in time for an appointment with the car I wanted. Lance was great, very knowledgable and friendly. He made sure we were comfortable and takin care of. he was focused on our needs and questions rather than just trying to sell a car. More

Service & honesty like this is rare I was recently in a predicament where I truly needed custom help to get my Subaru towed, inspected, and repaired quickly. I called the local dealer sh I was recently in a predicament where I truly needed custom help to get my Subaru towed, inspected, and repaired quickly. I called the local dealer ship (Young Subaru in Riverdale, UT) in a panic and explained my situation, dead vehicle, 3 young kids in tow, away from home, desperate schedule, wife could not leave her work at the hospital to help. Nathan Kester was super friendly, helped me think through the situation by presenting options I never expected a dealership would have. Nathan took care of my immediate needs by setting me up with a complimentary emergency rental vehicle, and told me he would call me with a report on my vehicle condition later that night. True to his word, he called later after I was home and could think things through. I was prepared for the worst, "$5K in repair" or "We recommend you trade this dead car for a good deal, etc". Instead, they surprised me with their transparency, their diagnosis & repair was inexpensive when they could have easily gouged me as I was clueless and at their mercy, but they gave me several affordable options, and still repaired my Outback for way less than I anticipated. Service and honesty like this are rare, this is how customer loyalty is earned. Guaranteed I'll be back. Mark More

Great Dealership and employees Jodi Antholz was amazing to work with. She answered all of my questions and concerns professionally and in a timely manner. I will recommend this d Jodi Antholz was amazing to work with. She answered all of my questions and concerns professionally and in a timely manner. I will recommend this dealership to everyone. More

Service you expect but often don't receive I purchased my first Subaru in October 2014 from Young Subaru. Since that time I have been very satisfied with all my dealings with Young's. They ar I purchased my first Subaru in October 2014 from Young Subaru. Since that time I have been very satisfied with all my dealings with Young's. They are courteous, knowledgeable, friendly, and most of all, provide great service. Nathan Walker sold me my new car, and has checked back a number of times to be sure everything is okay. Nathan Kester has been my service adviser and has taken very good care of me with all my questions and service needs. More

Great service department Service dept. is exceptional. I especially appreciate Nathan. He very methodically laid out issues in categories, emphasizing what was recommended, Service dept. is exceptional. I especially appreciate Nathan. He very methodically laid out issues in categories, emphasizing what was recommended, what was "just to watch," etc. I felt like he was my personal advisor--protecting my vehicle as well as my money. Great advisor! More

Awesome experience I decided to lease a Subaru Crosstrek on 11/28/15. Clayton showed me my options and we decided to test drive the crosstrek, he informed of its many fe I decided to lease a Subaru Crosstrek on 11/28/15. Clayton showed me my options and we decided to test drive the crosstrek, he informed of its many features and capabilities. Clayton did not beat around the bush, he was very honest and straightforward. He stayed after closing hours to ensure we were satisfied and good to go with our purchase. I love my new car, and I would definitely refer Clayton and young Subaru to any family or friend seeking a new car. More

Clayton Saved The Sale My brother and I were in the market for a new WRX, and after connecting with Clayton on a Gearhead level, we purchased a new 2016 WRX. This was despi My brother and I were in the market for a new WRX, and after connecting with Clayton on a Gearhead level, we purchased a new 2016 WRX. This was despite having first had a $1000 Amazon Gift Card offer withdrawn in order to meet our meager price point ($1000 off the price of the car), and then being told, after running our credit card for the $2000 down, that we would not be able to drive the car home. Their printers were having issues and they couldn't print the lease agreement. Clayton was not having any of this, and helped us find a solution. Needless to say, we were not pleased with the dealership as a whole. Clayton was a rockstar, however, and saved the sale. More

Creepy car salesmen Very disappointed in the miscommunications and untrained personnel. Unprofessional, "creepy car salesmen" with the strong arm approach, No follow Very disappointed in the miscommunications and untrained personnel. Unprofessional, "creepy car salesmen" with the strong arm approach, No follow up, left me wondering what was going on. Did not purchase and will never darken their door again. Watch out for the misleading "deals" they will offer and then not honor. More