Youngblood Kia

Every time I have taken my car to the shop for service I have been treated poorly, given attitude and have been made to feel I am ignorant, which I do not appreciate. Most recently, when trying to discuss a have been treated poorly, given attitude and have been made to feel I am ignorant, which I do not appreciate. Most recently, when trying to discuss an issue covered under warranty and a possible credit on my account, I was told before I could even say 5 words, "You're wrong." Flat out! After having him speak to my fiancé on my phone, as that's who they had been working with, he hung up on him in the middle of the conversation and tossed my phone across his desk at me and told me the conversation was over, though I had never gotten to say much of anything to begin with. I left his office to wait on my car, at which point I was followed to the door like a criminal - I had done nothing!! He was livid I had my car in for service and had to let me stay. He brought back another manager to talk to me, who simply treated me like crap and said they couldn't do anything for me as far as a credit. I let them know that was fine - I thought it was worth a shot to check and had that been calmly and nicely explained to me the issue would have been dropped. My only issue now is that I was given the worst treatment I have ever received anywhere as a customer, and it was completely unacceptable!!! I have never met a more foul man in my life, and I will make everyone very highly aware of my experience, because nobody deserves his kind of treatment. More

Juan Huerta at youngblood in spfd mo. He was great to work with I will refer him to my friends! So nice sweet friendly, and helpfull! I do NOT like pushey salesmen he was not like that at all! work with I will refer him to my friends! So nice sweet friendly, and helpfull! I do NOT like pushey salesmen he was not like that at all! More

Buying a new car at this agency was easy and enjoyable. The staff is courteous and helpful. This is the second car that I have purchased from this agency and I will most likely return. The staff is courteous and helpful. This is the second car that I have purchased from this agency and I will most likely return. More

I had a very good experience today buying a used 2007 Dodge Ram pickup. Justin kept things running smoothly. It all went like clockwork. We were in and out in around 3 hours. Dodge Ram pickup. Justin kept things running smoothly. It all went like clockwork. We were in and out in around 3 hours. More

The whole staff of Youngblood went above and beyond customer satisfaction with helping me choose the right car for me. Jim is an excellent addition to your staff. He made me feel at ease with the whole customer satisfaction with helping me choose the right car for me. Jim is an excellent addition to your staff. He made me feel at ease with the whole process in picking out my car and signing all of the paper work. Courtney was also very friendly although she didn't work with me directly I thought that it was a sincere pleasure when she remembered who I was when I came back to pick up my car two days later after having it detailed before I took it home. If I lived in Springfield I would send everyone that I know to your dealership. More

A fantastic experience from start to finish! I went to every car dealer in town and was afraid to get out of my car because there were five sales agents waiting to swarm me the moment I opened my door. W every car dealer in town and was afraid to get out of my car because there were five sales agents waiting to swarm me the moment I opened my door. When I went to Youngblood Kia I was amazed there was one person to whom I could direct my inquiries and from there they would page a sales agent to assist me. Tony Morris was my sales agent and he was amazing! Not once did I feel pressured. In fact, I was amazed he didn't expect me to buy a car that day. Even knowing that he still spent hours with me test driving and trying to find the best car for me at the best price. Three weeks later when I decided to buy, I went back through my research from other offers from other dealers and decided none of them gave me better service than Tony. When I went back, even though it was late in the day, Tony and sales manager Ryan Welch quickly got down to the business of finding the best car for me. There was no waiting around and in twenty minutes Ryan had a brand new car for me to test drive and best of all it was in my price range! Previously, I had been looking at used cars but kept running into warranty issues. Two hours later I drove off the lot in my brand new car. Ryan worked so fast even taking documents to the finance department himself. I was so happy with my experience with these two I will be doing business with them for years to come. More

The Price of an oil change could come down a few bucks, but other than that great friendly service. I appreciate that the service department is not always trying to push pointless xxxx to jack up my bill. but other than that great friendly service. I appreciate that the service department is not always trying to push pointless xxxx to jack up my bill. The Lobby in the Chrysler building needs to be better equipped for occupancy. Several times people have had to stand or sit outside because of the few number of seats in the waiting room. More

First visit was a little confusing. I waited in line for about ten minutes in the Nissan Service Department on the North side of the dealership before I was redirected to Kia Service on the South side. The about ten minutes in the Nissan Service Department on the North side of the dealership before I was redirected to Kia Service on the South side. They were expecting us though and check in was fast. I second the previous comments about the small waiting area. On the plus side, our first service was gratis and a recently announced ECM program upgrade was performed while we waited. More

I am so pleased with my Kia Sorento! I took my sorento in for service and maintance inspection. Dwayne in the service dept is just AWESOME! He was so helpful and answered all my questions. Best part is in for service and maintance inspection. Dwayne in the service dept is just AWESOME! He was so helpful and answered all my questions. Best part is that my bill came in under the quote. Just like the TV adds say Youngblood " What a place for customer service". More

My car search was long and seemed to be hopeless, untill the day I heard from Warren Decker (salesman for Youngblood). He was the most honest, personable cars salesman I had came across. My need for a new the day I heard from Warren Decker (salesman for Youngblood). He was the most honest, personable cars salesman I had came across. My need for a new vehicle was simply work related. I took a position within my company in which requires exstensive travel. I was in no hurry to purchase a vehicle and in fact it was not vital to me until the end of this summer. After doing much research and shopping for the vehicle that fits my needs and so many pushy, unrealistic salesman, by the time I heard from Warren it was an ultimate relief. He wanted to know what I needed and he found it for me. He gave me different options and let me decide which way to go. He was more worried about getting me a relistic price than his commision. Having said all this, in eighteen months or so when it's time for me to purchase another new vehicle I will return to Youngblood in hopes to find Warren. More