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Youngblood Kia

Springfield, MO

4.7
1,391 Reviews

3410 South Campbell Avenue

Springfield, MO

65807

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1,391 Reviews of Youngblood Kia

March 30, 2019

great shop I like the service that they give, never had any problems with service. Individuals there very friendly to customers, they go out of the way to help More

by slowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Grabill, Chris Little
Apr 10, 2019 -

Youngblood Kia responded

Our team is proud to go out of our way to provide excellent service to our customers. Thank you for your kind review! Sincerely, Beth, Customer Relations Assistant

March 30, 2019

Professional We were very in pressed with the great service we received from each member of the staff. The work that was done was performed in a professional and More

by Trentonw1%
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Holiday, Jack Shoop
Apr 10, 2019 -

Youngblood Kia responded

I am so pleased to hear that our team provided such impressive service for you! Thanks for taking the time to post your review. Sincerely, Beth, Customer Relations Assistant

March 29, 2019

I was a disrespected unheard 74 year old Widow When I went in to trade for a newer model I did not realize until I got the car out on the highway but it did not have cruise control, a compass on th More

by young,faith
Recommend Dealer
No
Employees Worked With
I don't know his name, but he was the manager of the used Kia place. I had this experience in November of 2017.
March 28, 2019

Great Experience with Nick Mayberry I went in to get the door of my Kia Soul repaired. Nick was professional, friendly, and repaired my car quickly. I would recommend him to others. More

by Lizwood1494
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mayberry
Apr 03, 2019 -

Youngblood Kia responded

We appreciate your recommendation and are glad to hear you had such a positive experience with Nick. Thanks for your review! Sincerely, Beth, Customer Relations Assistant

March 28, 2019

Part 2 Picked up my car that Youngblood refused to repair. Took it to my trusted local mechanic. The next day he had it running like a top with new oil, new More

by Unhappy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim perkins
Jul 17, 2019 -

Youngblood Kia responded

Thank you for your feedback! I can certainly understand your frustration and please know, we have absolutely no incentive to not repair a vehicle. We are however, always subject to the manufacturers' coverage determination, and in this case, the manufacturer determined that coverage was not applicable based on their assessment of improper maintenance. Again, please accept my sincere apologies, but in the end we are subject to the manufacturers' warranty determinations. If there is anything I can do to help in the future, please let me know. Respectfully, Eric Gagnepain Youngblood Service 417-882-3838 x1260 eric@youngbloodauto.com

March 27, 2019

Great Service The service department treated me very well. While I was waiting for my car several people asked if they could get me anything of if I needed anythin More

by Don66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Garbee, Elizabeth Gonczi, Nick Mayberry
Apr 03, 2019 -

Youngblood Kia responded

We believe that friendly and helpful service make for a great customer experience! Thanks so much for your review and we hope you will stop by to see us again. Sincerely, Beth, Customer Relations Assistant

March 27, 2019

Excellent service Great friendly service. They got us i and out in a timely matter.Even washed our car! We love our Kia..cant wait to upgrade More

by kia18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mayberry
Apr 03, 2019 -

Youngblood Kia responded

Thank you! Let us know when you are ready for an upgrade, and we will be happy to help. Sincerely, Beth, Customer Relations Assistant

March 26, 2019

Best Advisor I've Worked With.. Nick has by far been the best advisor I've worked with. He never makes me feel pushed or pressured. Always fully explains and makes his honest recomme More

by Chandra9876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mayberry
Apr 03, 2019 -

Youngblood Kia responded

At Youngblood, we believe in building relationships with customers so that you can trust our knowledge and experience. Thanks for letting us know you've had such positive interactions with Nick. We appreciate your review and hope to work with you again. Sincerely, Beth, Customer Relations Assistant

March 26, 2019

Amazing Service I was very impressed with how sweet and respectful the employees are in this service department. They took care of me and my car and went above and be More

by Keagles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Swanson, Nick Mayberry
Apr 03, 2019 -

Youngblood Kia responded

Thanks so much! Glad to hear you had such a great experience with our team. We hope to work with you again! Sincerely, Beth, Customer Relations Assistant

March 26, 2019

Never fixed anything! Bought a brand new Kia Sorento and right off the bat it had a multitude of quirky things wrong with it. Had to tow it in once. They were never able to More

by Unhappy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zack in service dept. , Eric Gagnepain
Jul 17, 2019 -

Youngblood Kia responded

Thank you for your feedback! I can certainly understand your frustration and please know, we have absolutely no incentive to not repair a vehicle. We are however, always subject to the manufacturers' coverage determination, and in this case, the manufacturer determined that coverage was not applicable based on their assessment of improper maintenance. Again, please accept my sincere apologies, but in the end we are subject to the manufacturers' warranty determinations. If there is anything I can do to help in the future, please let me know. Respectfully, Eric Gagnepain Youngblood Service 417-882-3838 x1260 eric@youngbloodauto.com

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