Youngblood Kia

AWESOME service advisor! I have had good service advisors before however, Nick Mayberry has taken customer service to an awesome level. Any issue I have ever had he is polite I have had good service advisors before however, Nick Mayberry has taken customer service to an awesome level. Any issue I have ever had he is polite, listens to me, gets the best deal or option for me and the little gestures such as a bottle of water waiting in my freshly washed just serviced car mean so much. But most of all I feel that I can trust him and he will do the best possible for my car and service experience. More

Kia Sportage Power Steering I had to have our Sportage towed in for repair(s) to the power steering system. I was greeted by Nick and we got the car checked in. He explained that I had to have our Sportage towed in for repair(s) to the power steering system. I was greeted by Nick and we got the car checked in. He explained that the Kia mechanics would be able to evaluate the problem the next workday because I had brought it in late in the day. I enjoy that there was an open line of communication with Nick during the entire repair process. Nick has an awesome customer service ability. This experience with Youngblood service has been better than what my wife and I experienced a few years back with a electronic problem with the engine. Thank you. More

Road test and oil change. Outstanding service from my service advisor Nick Mayberry. Nick listened to what my concerns were with my car and took the time to explain what could Outstanding service from my service advisor Nick Mayberry. Nick listened to what my concerns were with my car and took the time to explain what could possibly be happening with it. Nick also explained that our Sorento was getting close to needing some KIA recommended servicing of systems and fluid changes. My wife and I decided to start working them into the budget to get them accomplished. More

Great customer care! Recently moved to the area, and this was my first service appointment. Nick Mayberry, my service agent was exceptional! He was a good listener, very f Recently moved to the area, and this was my first service appointment. Nick Mayberry, my service agent was exceptional! He was a good listener, very friendly and informative. The service department, as well as the representatives of the dealership were not only very efficient, but went the extra mile to be friendly and courteous. I have moved around several times in the past few years, and this is our third Kia, so we have had to experience several different dealerships. The level of customer service provided by Youngblood was topnotch, something I have unfortunately found lacking all too often. They checked on me regularly while I waited on my Sorento to see if I needed anything, offered beverages and snacks, kept me informed so I could make good choices without trying to upsell me, and completed my service in a timely fashion! I was very impressed, especially with Nick, and would highly recommend Youngblood Kia! More

Got my new car very happy Putty and Jon were great to work with. No complaints it was fast and reasonable. Very happy with the service and my car. Thank you Putty and Jon were great to work with. No complaints it was fast and reasonable. Very happy with the service and my car. Thank you More

AAA+service department. Zach Holiday is the Young man I had the pleasure to do business with. He was friendly, professional, and very patient about answering my questions. Zach Holiday is the Young man I had the pleasure to do business with. He was friendly, professional, and very patient about answering my questions. He even washed my car which was an added bonus!I would recommend Youngblood Service Dept. 110% from my experience this morning. Also, a friendly recommendation to the young man, Rowdy. who tends to the needs of the customers in the waiting room....his friendliness was much appreciated. In closing, you have a great staff and it is apparent that customer service is very important to you.....keep up the good work! More

First time working with dealership - Excellent experience! I was hesitant to work with a dealership in finding a vehicle. Always paid cash and was a little nervous. I have had nothing but great experiences sin I was hesitant to work with a dealership in finding a vehicle. Always paid cash and was a little nervous. I have had nothing but great experiences since I've been there. I ended up getting the added warranty, and while pricey I believe this was a really prudent decision. It feels good to know I'm going to have a quality vehicle for a time. Ryan in service takes care of your vehicle like it's his own. Thanks Guys! More

Great Service Department I would definitely recommend taking your vehicle to this dealership for service. It was easy to make an appointment. In addition, Darwin Graham the Se I would definitely recommend taking your vehicle to this dealership for service. It was easy to make an appointment. In addition, Darwin Graham the Service Advisor was very nice and pleasant to work with. He notified me as soon as the service on my car was complete and he did an excellent job having the paper work and my car ready for me when I arrived to pick it up. The shuttle driver Bruce was excellent as well. I needed the shuttle service to take me home and pick me up and Bruce did a fantastic job working around my schedule. Again, this was great service, great people, and a great experience overall. More

Service was excellent The service advisor Nick Mayberry explained everything they did to my car and was very polite and thorough. He even had my car washed! Great Job! The service advisor Nick Mayberry explained everything they did to my car and was very polite and thorough. He even had my car washed! Great Job! More

I'll never go anywhere else! I was having engine issues on my Jeep and needing service couldn't have come at worse time. I took it in to my Service Adivsor, Ryan Grabill, and he w I was having engine issues on my Jeep and needing service couldn't have come at worse time. I took it in to my Service Adivsor, Ryan Grabill, and he went out of his way to make sure I was prepared as I possibly could be, addressing everything from a rental car, to the time frame, to the cost. being so well prepared, there were no surprises and I couldn't be happier. They even finished earlier than expected. Ryan's knowledge, understanding and caring made all the difference and it's great to have a dealership that is on top of the latest technology. I'm a customer for life. Thnaks Ryan! More