Younger Mitsubishi

I am satisfied with the work, just not the overall time. It took them 2 hours to replace a sensor that normally takes .5 I work at a auto repair shop, that's how I know. Other than that the associates were It took them 2 hours to replace a sensor that normally takes .5 I work at a auto repair shop, that's how I know. Other than that the associates were very friendly and made sure that I was taken care of. Plus the donuts in the waiting area were awesome! More

when delivering my car i was told it would be 2 hours, and hour and a half after the 2 hours were up ( thats 3-1/2 hours) i ask the person who checked me in the status of my car? she tolds me it would not and hour and a half after the 2 hours were up ( thats 3-1/2 hours) i ask the person who checked me in the status of my car? she tolds me it would not be much longer and tried calling some one. she then said here he comes now, a man name jason come up and gave her a set of keys but not to my car, which she thought was going to be my car. she then ask him about it and he told her it's BEEN done. looking behind her at a desk was my keys and my paper work. her comment was oooooo they mush have slipped it in on me. now she goes to print out some paper and says to me that her printer is not working, well it just so happens that i been sitting straight out from your TV and had a clear veiw of your service employees through the electric stanley doors and seen her repeatedly through out my 3-1/2 visit using the one on the other side of those doors. now i don't mind being lied (bs) to by your sales guys, it's there job. even through it cost them a sales a month ago due to many lies (bs) but i just don't know why it is being done by a service rep More

I went to this dealer as a referral from a friend of my husband, who bought 5 cars there. I was not planning to get the car on that visit, but the sales consultant Mr. Jimmy Saechau, was so nice helping husband, who bought 5 cars there. I was not planning to get the car on that visit, but the sales consultant Mr. Jimmy Saechau, was so nice helping us find a car that will fit our budget that we end up buying a Nissan , Altima 2011, 15.000 miles in great condition, interior and exterior. The financial department, Matt Hull, was so quick and efficient that, it took no more then 30 minutes , I had everything, tags, registration, everything done. It was incredible how friendly and customer service oriented these people are. I went to several dealers where I live in Rockville, MD, but no one was taking the time as these guys did. Also, we approached the head of the mechanics, Mr. Jim, to ask a question about the oil in the car, and he took the time to explain any questions we had and printed some information and gave to us! I will be back for my daughter's new car! It was a great experience, thank you so very much. That is the way you get clients to come back to you! Recommend, 5 stars for customer service. More

I orginally came into the dealership to look around because my grand father had bought a truck from them not too long ago and I had totaled my car a few days before. When we go there, Brian Fearnow cam because my grand father had bought a truck from them not too long ago and I had totaled my car a few days before. When we go there, Brian Fearnow came out and helped us, he showed us some options for what we were looking for. I saw the green Mirage and fell in love with it. Within minutes Brian said that my husband and I had been approved and we drove off the lot with a BRAND NEW car. For the price range I was looking at, I was expecting to get a used vehicle with over 90,000 miles, but I left with a brand new car only 35 miles on it. I will absolutely be back to buy another car! More

I gave the rating of Great Overall experience because I was not sitting there being bored until the next process was done. I was kept busy by small talk, and other info about the car I was purchasing. Grea was not sitting there being bored until the next process was done. I was kept busy by small talk, and other info about the car I was purchasing. Great people so far and I hope if I have any issues in the future those people will be as great as well. More

I came in just looking, but not really thinking I would find anything. Brian was very helpful in his knowledge of the vehicles he was showing us. I had been to other dealers and they would have to run insi find anything. Brian was very helpful in his knowledge of the vehicles he was showing us. I had been to other dealers and they would have to run inside or said they did not know which is very irritating. I was pleased with the life long oil changes and manicures. Everyone very friendly. Snacks were great! More

I love my Outlander. I had a very pleasant experience dealing with my sales person, Brian Fearnow. He went out of his way to show me how everything works in the car. He was very knowledgeable and very co dealing with my sales person, Brian Fearnow. He went out of his way to show me how everything works in the car. He was very knowledgeable and very courteous. His sales manager was also very friendly and pleasant and willing to make my purchase special. I will definitely recommend people to your dealership. I am very pleased with my purchase and my over all experience with Younger Mitsubishi. More

I was able to schedule an appointment quickly that worked for my schedule. Service was fast and service team was great. As always, a great experience! for my schedule. Service was fast and service team was great. As always, a great experience! More

The buying experience here was better than I could have hoped for. I needed a cheep but reliable car quickly and they helped me find a car that met my needs and my budget. In fact, I ended up with a luxur hoped for. I needed a cheep but reliable car quickly and they helped me find a car that met my needs and my budget. In fact, I ended up with a luxury vehicle (not what I was looking for, but very pleased!) for approximately $1,000 UNDER truecar.com value! They gave me a fair deal for my trade-in and were very honest, friendly, and patient as I made my decision. The paperwork portion of the sale went smoothly and I did not feel pressure to buy anything that I did not want. 5 stars all around for the sale and experience! The car did need some work in order to pass MD state inspection. I was told that along with the work and oil change they would clean up the interior and provide a full tank of gas. I can only give 4 stars for "work" because they did the work needed and the inspection but they did not clean the interior very well and there was only a 3/4 tank of gas. For me, this was not a big deal because I was still so shocked and pleased with the overall quality of the car for the low price and they did do the work quickly so I was able to drive away with the car the day after I bought it. Overall, I would HIGHLY recommend Younger Mitsubishi to anyone who is looking to buy. Brian did a wonderful job meeting my needs for a used car. Thank You!!! More

Josh was so honest with me and my concerns for being a single mother and actually helped me weigh out my options and what would be best and safe long term. His manners were great. I actually talked to h single mother and actually helped me weigh out my options and what would be best and safe long term. His manners were great. I actually talked to him once then came back to the dealer ship and ended up leaving with a bran new car. lol his boss was nice. he helped me get a down payment in order for lower monthly payments. so the way he was able to have me use my work pay checks coming this month as a down payment along with my car wreck ins check. I got the monthly payment i wanted and the car i wanted.The woman who did the financing was great very sweet and said if i had any problems with a check to maybe hold it off a few days she could help me. the whole experience was faster than i thought. and AMAZING! I took many Buss cards and have been telling everyone i know to go there and Talk to Josh. but everyone was great. I am very happy. More