Younger Nissan of Frederick

It is now March 20th 2012 that I am now informed my vehicle is done. You have had my vehicle since 2011. Thats around 3 months that you have been in possesion of my vehicle. With no one contacting me t vehicle is done. You have had my vehicle since 2011. Thats around 3 months that you have been in possesion of my vehicle. With no one contacting me that entire time as to what was going on. The only update I got was me going to the dealership and being told the transmission was on a boat. Couldnt give me any kind of estimation towards when it would be finished. Spouted rudely to me that a lender vehicle would not be held for me. Even astonished that I wanted one of similiar standards to use. I paid a lot of money and was kept in the dark. Was rudely spoken to. Felt as though I was bothering them to ask questions about my vehicle they were suppose to fixing. All the contact I had to have was miserable. All the driving I had to do for that time was miserable. You had my only vehicle. I tried to bring this to some attention... Apperently that fell on deaf ears. So Im on to my next option. All of this experience will never happen again to me from your establishment. More

All in all a very easy sales experience, Steve was a no pressure sales guy and was very easy to work with. None of the BS 4 square negotiations. Shopping for a car with 3 kids in tow is never easy. Frederi pressure sales guy and was very easy to work with. None of the BS 4 square negotiations. Shopping for a car with 3 kids in tow is never easy. Frederick Nissan and crew where very accommodating to us and made sure the process was easy. I left with a great impression of the dealership and their crew. Thanks for a great buying experience! More

Great service as always. I have been a customer of the Frederick Nissan for years and have always had a postive experience. Will definitely be back next time for service. Frederick Nissan for years and have always had a postive experience. Will definitely be back next time for service. More

Quick service. Friendly staff. Only downside, is I bring my own oil and filter, and I usually need the bill adjusted to reflect this. I've been there 4-5 times for oil change and tire rotation, and I always my own oil and filter, and I usually need the bill adjusted to reflect this. I've been there 4-5 times for oil change and tire rotation, and I always bring my own oil and filter, but 2-3 times now I have had to request the bill be adjusted, because I am charged for oil and filter. They are always quick to change it, without any hassle, but it would be nice if more attention was paid to putting together the final bill. I do like the service department, the staff is great. More

Service department did a great job with Nissan Leaf software upgrade. Very personable. They didn't try to push an oil change on me as I heard happens at other dealerships. Service tech appeared very software upgrade. Very personable. They didn't try to push an oil change on me as I heard happens at other dealerships. Service tech appeared very knowledgeable about the EV car & was very pleasant. Time it took for the upgrade was spot on. Apron part was on backorder...wish they would have called me with heads up on this so I could have scheduled the SW upgrade and apron install at the same time (which is what I had expected as discussed during call to make the appointment...until I got to the dealership to drop off car) More

I am very happy with the speed in which service created and programmed a new key for my Altima. The customer lounge area was clean and easy to wait in. and programmed a new key for my Altima. The customer lounge area was clean and easy to wait in. More

I would highly recommend Frederick Nissan for any automotive needs. Steve Latour and James Anderson went the extra mile to get us the deal that we needed to purchase the new vehicle that we wanted. automotive needs. Steve Latour and James Anderson went the extra mile to get us the deal that we needed to purchase the new vehicle that we wanted. We have now purchased two Nissan from this dealership and we are very satisfied. Michael & Bretta More

Friendly, helpful, accommodating. When we experienced problems, they worked very hard to correct them and make things right. Worked hard to meet our price during purchase and to ensure that we got all th problems, they worked very hard to correct them and make things right. Worked hard to meet our price during purchase and to ensure that we got all the extras we wanted. More

Quick and efficient. Service person (woman with blond hair)courteous and quick. Love the reminders for the appointment.Coffee pot was empty and waiting area had not been cleaned or vacumned form the day hair)courteous and quick. Love the reminders for the appointment.Coffee pot was empty and waiting area had not been cleaned or vacumned form the day before. More

I was looking at a used commuter car for my father and I have worked with Kyle Warfield in the past. Kyle is very knowledgable and extremely easy to work with. Kyle and I share the love of Denver football have worked with Kyle Warfield in the past. Kyle is very knowledgable and extremely easy to work with. Kyle and I share the love of Denver football and especially Tim Tebow. Kyle has sold me cars in the past, along with family members, and I will continue to work with him, and only him in the future. Thank you for making this car buying experience a very easy one. More