Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Zeigler BMW of Kalamazoo
Kalamazoo, MI
48 Reviews
Since 1981, Zeigler Auto Group has been proud to carry the BMW brand at our corporate headquarters here in Kalamazoo, Michigan! If you have decided the time is now to explore what the Ultimate Driving Machine has to offer for you, we have a strong and committed sales staff with many years of experience satisfying our customers' needs, and look forward to serving yours as well! To explore our unique new and pre-owned inventory, feel free to stop by our brand new showroom, browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
If you don't see what you are looking for, click on CarFinder. From there, simply fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly and excellent sales staff, click on Directions for interactive driving directions and other contact information. We also offer staff phone numbers on our Meet Our Staff page as well, if you would like to reach out to a salesperson directly. We thank you for your interest in the Ultimate Driving Machine and we greatly look forward to working with you to find you the perfect vehicle!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 48 reviews
October 18, 2026
Purchasing a new vehicle can be time consuming and overwhelming. I didn’t want to spend forever long to finalized my decision making and purchase. My experience here with Alex and his manager Tony met overwhelming. I didn’t want to spend forever long to finalized my decision making and purchase. My experience here with Alex and his manager Tony met my expectation. I started with a clear understanding of what kind of vehicle plus the customized package I wanted, and Alex understood my idea very quickly and helped me move through the process smoothly and efficiently. Both Alex and Tony did their best to made sure their store can meet their customers’ demands whenever possible. Highly recommended! More
by Carrie
October 13, 2026
The high satisfaction level with the service department helped tip the scale from purchasing an Audi to the BMW X3. helped tip the scale from purchasing an Audi to the BMW X3. More
by ldlueth
Employees Worked With
August 29, 2026
Great dealership, very inviting and friendly staff. Alex was a pleasure to work with and was very professional. Alex was a pleasure to work with and was very professional. More
by jlaper1
Employees Worked With
August 18, 2026
They take care of their customers well. Alex was great to work with. He follows up and goes above and beyond to help meet your needs. Alex was great to work with. He follows up and goes above and beyond to help meet your needs. More
by TV
Employees Worked With
August 06, 2026
I had an amazing experience with this dealership from start to finish. Evan was my salesman, and I would recommend him to anyone. He was transparent, patient, knowledgeable and did not make me feel press start to finish. Evan was my salesman, and I would recommend him to anyone. He was transparent, patient, knowledgeable and did not make me feel pressured. Evan, the sales manager and the finance manager were all incredibly kind. This was my 9th vehicle purchase, and it was my best experience by far. Highly recommend! More
by brittanyware711
Employees Worked With
August 01, 2026
Alex was super helpful and very friendly. Made the process easy and stress free. Did not come off pushy at all which was great! Made the process easy and stress free. Did not come off pushy at all which was great! More
by Michaela
July 03, 2026
My salesperson, Alexander McGaughey was incredible and was very patient with me! They were very transparent with the details of the finances and worked hard find the best car that would personally fit me. was very patient with me! They were very transparent with the details of the finances and worked hard find the best car that would personally fit me. If you were to ever buy from Zeigler, I would highly recommend Alexander he is the best! More
by Kaylyn
Employees Worked With
June 28, 2026
Everyone we worked with was fabulous! From the service department, to sales, to financing, it was smooth and easy. From the service department, to sales, to financing, it was smooth and easy. More
by Paw
June 16, 2026
First time buying a vehicle from Zeigler in Kalamazoo. In the past I usually knew more than the salesperson on the vehicle I was interested in due to my research. This time it was different! Alex McGau In the past I usually knew more than the salesperson on the vehicle I was interested in due to my research. This time it was different! Alex McGaughey was my salesman, he knew everything about my car and answered every question. Alex has been there for me after the sale too, I’ve had technical questions about the vehicle and he’s been available to answer every question. Great first impression with Zeigler. More
by Bill
Employees Worked With
June 16, 2026
Fantastic purchase experience. Smooth from the second I walked on the lot to when I took delivery of my car. Evan was an expert on the product and excited about it, and his enthusi Smooth from the second I walked on the lot to when I took delivery of my car. Evan was an expert on the product and excited about it, and his enthusiasm was contagious (without any high pressure sales). Would absolutely do it again. More
by RRAGUSE
