Zeigler Buick GMC of Lincolnwood

The Mayo Clinic of car sales We were very satisfied with our experience at Grossinger. James was very helpful and entertaining as we discussed cars and all the details I would def We were very satisfied with our experience at Grossinger. James was very helpful and entertaining as we discussed cars and all the details I would definitely recommend Grossinger and the Mayo Clinic of car sales (that would be James Mayo). More

Horrible expierence I visited this dealership in the hopes of driving home in a new car. I spoke to the manager prior to arriving letting them know what I was looking for I visited this dealership in the hopes of driving home in a new car. I spoke to the manager prior to arriving letting them know what I was looking for and the price range I was willing to work with. Both of which he ensured me was available and we could work with. When I arrived I was handed off to a sales associate who started the conversation saying "I don't trust women" though I think he was trying to be funny, it really wasn't. When we began negotiating pricing the price I was given was 1,500.00 more than another dealership. When I brought that up, I was told "Maybe, but you won't find a cuter manager to work with". As though someone's appearance is going to want to make me pay 1,500.00 more for the exact same car. He went on to day "We need to keep the light on here". Needless to say I left and never looked back. Its unfortunate that I was met with such unprofessionalism and lack of quality customer service. I suggest if you work on your customer service skills you might have a better job at keeping those light on. More

Will NEVER return!!! Purchase new vehicle: took over 6 hours to work through pricing and finance Service: Nobody knows what they're doing. Nobody takes ownership or inte Purchase new vehicle: took over 6 hours to work through pricing and finance Service: Nobody knows what they're doing. Nobody takes ownership or interest in customer service All scheduled service apts: -1 apt -->lug nuts missing on two tires, - 2 separate apts--> reserved rental car a week before service apt. Upon arrival, no car available. - 1 oil change--> car wasn't running well after took it in to a different dealer and they found a large red funnel was left under the hood near the engine. - Car engine light on --> called dealer, rude service, was disconnected twice. Called another dealer and they got my car in immediately and had rental ready to go. -spoke to service manager on three separate occasions; slow to return calls and absolutely no difference in service. BTW: this is the first neg review I've ever written and as you can see I gave the dealership multiple chances. BOTTOM LINE: they take no pride in customer service, they Do Not care, and they have no clue what they're doing!!! Bought two cars from Gurnee Dodge Jeep: Exceptional Excperience with Mitch Varga!! Now use Service for my Buick at Raymond Cheverolet in Antioch. Ken and Peter are phenomenal. More

bad experience I bought a Cadillac 2015 and before even drive the car some problem pop up until today what ever they have promised to fix never happen . So I had to I bought a Cadillac 2015 and before even drive the car some problem pop up until today what ever they have promised to fix never happen . So I had to call GMC trying to solve this issues . This dealership is not the place any one want to go to More

Best Deals and Best Service I have leased several cars from Jonathan Moscowitz, the deals beat any other leasing company and his service level is top notch. It's no wonder that I have leased several cars from Jonathan Moscowitz, the deals beat any other leasing company and his service level is top notch. It's no wonder that he's #1 More

thank you Very friendly and helpful thank you. Had a great experience with the people and service. Great place to shop for a car. Glad i was able stop by and ma Very friendly and helpful thank you. Had a great experience with the people and service. Great place to shop for a car. Glad i was able stop by and make a purchase More

Nice people, no pressure, great service Had a great experience at Grossingers. I knew what I was looking for and what I wanted to pay and Desmond and his manager worked with me to get there. Had a great experience at Grossingers. I knew what I was looking for and what I wanted to pay and Desmond and his manager worked with me to get there. The service was great, the experience wasn't overwhelming. More

GMC Lease Came in to lease a new Acadia. New exactly the vehicle I wanted, had employee discount, should have taken all of 10 minutes. Instead, didn't get any Came in to lease a new Acadia. New exactly the vehicle I wanted, had employee discount, should have taken all of 10 minutes. Instead, didn't get any help for at least an hour (dealership wasn't busy, mostly empty). Then, sales reps weren't knowledgeable at all, and couldn't figure out the basics of the transactions. Will never return. More

Totally exceptional service of my CTS from Brian the Service Manager with a check engine light and service due! Car wash given without even request! Service Manager with a check engine light and service due! Car wash given without even request! More

All I can say don't make same mistake I did!! Do not purchase or service your vehicle at this dealer!!! I purchased I car from dealer which had damage on front of car which I didn't notice till morning purchase or service your vehicle at this dealer!!! I purchased I car from dealer which had damage on front of car which I didn't notice till morning due to going to dealer during day but after arriving car was sold even after I called 30min prior to confirm it was there.. I went to leave but they assured me they would find something by that time it was dark... So after contacting Oscar next day via phone, no response sent email no response then called an asked to speak to owner, was transferred to Teagan who got me in touch with Oscar.. He told me to come in that weekend an all would be taken care of.. Well Saturday came an I went into service an they looked at me weird an stated they knew nothing of what was to be done... Worst dealer to give business to please there are plenty others out there! More