Zeigler Cadillac of Lincolnwood

David Hernandez was so courteous and professional. The entire team worked together to provide excellent service. The entire team worked together to provide excellent service. More

Dealer was and easy process. Our salesman was easy to work with. We love our new car. Our salesman was easy to work with. We love our new car. More

I left my car at Cadillac for three weeks, totaling in $300+ in ride share fees. Even though every time I called to check on the status of my car and nothing was found I was never once offered a courtesy/ $300+ in ride share fees. Even though every time I called to check on the status of my car and nothing was found I was never once offered a courtesy/loaned car. To make matters worse the person handling my car quit, and instead of someone reaching out to me to update me and follow up, I had to reach back out to Cadillac to get this update. I seriously believe if I never called my car would still be there. After THREE weeks I finally get my car back and the check engine light comes back on, there’s loose bolts and a loose cable, and there’s just free parts under the hood. Three weeks of waiting for my car and I receive it in this condition. I’m not sure if you guys believe your costumers have unlimited free time and ride share funds, but we don’t. I initially came here because it was the closest location, but best believe I will never be coming back to this Cadillac location unless I HAVE to. More

Professional and friendly. Dorsey gave me an exceptional experience. The work was done quick and easy. No road bumps at all. Dorsey gave me an exceptional experience. The work was done quick and easy. No road bumps at all. More

Thorough, competent, friendly. They did everything that was needed quickly as bd completely. I'm very satisfied. They did everything that was needed quickly as bd completely. I'm very satisfied. More

Everyone was super nice and patient, made buying my first car simple and very easy car simple and very easy More

Professional, friendly staff. Quality workmanship. Easy to make appointments. Clean and comfortable waiting area. Easy to get there. Quality workmanship. Easy to make appointments. Clean and comfortable waiting area. Easy to get there. More

He was very knowledgeable, very courtesy. Took time out for me.Talk to me, make me feel comfortable.I enjoyed the service in his time Took time out for me.Talk to me, make me feel comfortable.I enjoyed the service in his time More

Service advisors did not keep me updated or call often. My car was in for repairs for five Months. Did not have a loner for most of the time, that was s caddy. Not happy with dealership. My car was in for repairs for five Months. Did not have a loner for most of the time, that was s caddy. Not happy with dealership. More

DON'T GO HERE FOR SERVICE! ! They had my car for 6 days but claimed to never be able to duplicate the noise coming from my door. The noise was there the 1st time I brought it i ! They had my car for 6 days but claimed to never be able to duplicate the noise coming from my door. The noise was there the 1st time I brought it in, but the tech "couldn't hear it". I made another appointment to bring it back and made sure the Service Advisor and the tech both heard it when I was with them and before leaving the car. Six days later they said the car was ready but still never heard the noise they said. Within 5 min of pulling out of the dealership it was rattling as loud as it ever had. My car say there for 6 days because the service advisor who took my car in apparently no longer works there, so no one bothered to even call to let me know what was going on with my car. On top of the distinct lack of effort they put in, the service staff was extremely rude when I finally called in for an update and when I picked up the car. I drive off from service with the exact same problem I brought it in with, the car is dirtier than when I dropped it off (no courtesy wash this time even) and absolutely no intent of EVER going back here again. For those of you reading this, take my word and go somewhere else.... ANYWHERE else ! More