Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Zeigler Cadillac of Lincolnwood - Service Center

Lincolnwood, IL

4.6
204 Reviews
Call Service Center (224) 633-1258

204 Reviews of Zeigler Cadillac of Lincolnwood - Service Center

Sort by
September 02, 2023

I went to the dealership with the car which is done 34000 miles on it and still under warranty but get no response also charged me 350 dollars for diagnose the fault and the fault is still there and I am rea More

by YASIRLIBRA1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dorsey Colby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt
Report | Print
Sep 04, 2023 -

Zeigler Cadillac of Lincolnwood responded

Hello, we are terribly sorry that your experience was not a good one. We would like the opportunity to further discuss this. Would you please reach out to our Customer Relations Manager, Gianna, at 630-454-1572 or email: giannasquillo@zeigler.com. Thank you and we look forward to making this right for you!

Helpful
August 30, 2023

I was treated very well, as soon as I walked in the service advisor came out and took care of what i had to say! When I left I was very satisfied with the service! More

by GSMITH_47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Waldschmidt
Report | Print
Aug 30, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this positive feedback! We appreciate your business!

Helpful
August 30, 2023

Matt in the service department was helpful, patient, knowledgeable, and replied very quickly to all my questions More

by STORMYGIRL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Waldschmidt
Report | Print
Aug 31, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this incredible review! It was a pleasure working with you and we hope to see you again in the future!

Helpful
August 27, 2023

Jesus I hate writing reviews honestly but the service writing was awesome and so was the mechanics More

by GEORGELAW92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ARGJEND REXHA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt
Report | Print
Aug 28, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for taking the time out of your day to leave us this incredible review! Come back and see us again in the future!

Helpful
August 23, 2023

Very prompt and professional service thanks car is running great 👍 won't take my car anywhere else. More

by GARYJ5893
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt, Jason Heard
Report | Print
Aug 24, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this wonderful compliment! We are always here for all of your automotive needs and we look forward to working with you in the future!

Helpful
August 23, 2023

Amazing service! My oil change was done so fast. I would highly recommend their services! Thank you! More

by BUDDY4REALLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt, Jason Heard, Wayne Taylor
Report | Print
Aug 24, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this fantastic rating. We value you as a loyal client and look forward to working with you in the future!

Helpful
August 20, 2023

They are really polite and professional. They answer all my questions I had about my car. More

by josi1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt
Report | Print
Aug 21, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this wonderful feedback!

Helpful
August 20, 2023

Good, quality service - friendly staff, good follo up by customer service - clean and professional facility. More

by mkr738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt
Report | Print
Aug 21, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this fantastic feedback!

Helpful
August 15, 2023

8:00 appt wasn’t open I had to call and at 815 finally got in no apology & porter extremely slow . Not enough people working anymore More

by muscarikaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dorsey Colby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt
Report | Print
Aug 15, 2023 -

Zeigler Cadillac of Lincolnwood responded

Hello, we are deeply sorry to learn of your experience and appreciate your honest feedback. Would you please reach out to Gianna, our Customer Relations Manager, at 630-454-1572 so we can make this right by you? Thank you!

Helpful
August 12, 2023

Friendly, professional service that was completed sooner than promised and very nice customer waiting room made for a pleasant experience. More

by JANART0
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt, Ludmilla Acosta
Report | Print
Aug 14, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this excellent review! We are always here for all of your automotive needs. Come back and see us again in the future!

Helpful
1
...
19
20
21