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Zeigler Chrysler Dodge Jeep RAM - Service Center

Schaumburg, IL

4.4
783 Reviews

783 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

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March 10, 2025

The Oil change was fast. People at the dealership were courteous. Would return for service. More

by JRIES11
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate your feedback and look forward to seeing you again at Zeigler Chrysler Dodge Jeep RAM.

March 10, 2025

Noe my service advisor was great, kept me updated the entire time. I was in and out within an hour for the oil change. More

by Shakir.Siddique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe
Mar 10, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We're pleased to hear that your oil change experience was smooth and efficient with our team's assistance. Thank you for choosing Zeigler Chrysler Dodge Jeep RAM.

March 10, 2025

They take forever to get service done for your vehicle. It's usually a 1.5hr- 2hr wait time. More

by GONZALEZ100032432
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Hello, Thank you for informing us about your experience with our Service Team. Your satisfaction means a lot to us and I would sincerely appreciate the chance to address your feedback regarding the length of the repairs performed by our Service Team. Could you please reach out to me at your earliest convenience? Sincerely, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

March 08, 2025

Carlos goes above and beyond to get things done, he is accomplished great asset to your dealership! More

by MVW2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Hello, It's a pleasure to know you had an exceptional experience with our team during your visit, however, we would appreciate the chance to learn more about the 3-star rating you have given us. Please contact us at your earliest convenience so we can discuss your feedback. Thank you.

March 08, 2025

Didn't look at my vehicle until 6 days after I dropped it off. And then didn't have the part in stock for a warranty repair on a popular vehicle. More

by tcoughlin3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Hello, Thank you for bringing this to my attention. I would like the chance to speak with you about your recent experience with our Service Department regarding the subsequent wait time that you encountered for the warranty repair of your vehicle and the availability of parts. Can you please email me with your preferred contact information? I appreciate your time! Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

March 08, 2025

They worked diligently to resolve the recall issue and subsequent problem they found a service bulletin on. More

by PAULVDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback. We're glad to hear our team addressed the recall and service bulletin efficiently. Feel free to reach out if you need anything else from Zeigler Chrysler Dodge Jeep RAM.

March 08, 2025

Amable,buen servicio, comodidad y atención en español . El dealer se encuentra cercas y tiene amplios horarios More

by SSANTIAGO200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Woollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Gracias por compartir su experiencia con Zeigler Chrysler Dodge Jeep RAM. Nos complace saber que encontraron conveniente nuestros horarios y servicios en español.

March 08, 2025

Emily did a good job. I appreciated her help. I was glad they were able to do everything they needed to do. More

by LCUB1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience. We're glad our team could assist you at Zeigler Chrysler Dodge Jeep RAM.

March 07, 2025

Everithing was perfect tnks so much moises was good todo el tiempo se porto bien More

by Jnmdelgadillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moises
Mar 08, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Gracias por compartir su experiencia. Nos agrada que todo haya salido bien en Zeigler Chrysler Dodge Jeep RAM.

March 07, 2025

Came in to have warranty work done, Jason kept me updated through the whole process. More

by MELLEE24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Glad to hear the warranty process worked out well for you. Thank you for choosing Zeigler Chrysler Dodge Jeep RAM.

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