Zeigler Chrysler Dodge Jeep RAM - Service Center

Greated and welcomed, gave me all the information I needed. I was disappointed thought my daughter paid a lot for Free Oil Changes…. It was a big warranty $$$$ cost but your people did everything they needed. I was disappointed thought my daughter paid a lot for Free Oil Changes…. It was a big warranty $$$$ cost but your people did everything they could to make my visit well. More

I was not told about the dings in my car and I was pressured to buy the seat protectors and the lo jack. I tried to cancel and they said it was too late. There was also white paint on my headlights li pressured to buy the seat protectors and the lo jack. I tried to cancel and they said it was too late. There was also white paint on my headlights like they fixed a dent. I waited over a hour for the finance person. I wish I went to another dealer. I feel ripped off. My sales person said all used cars come with dings and scratches. I've always bought used cars without dings and dents on them. More

I have been a customer for over 20 years. I bought my first car and second car from this dealership. From the moment I arrive, I'm always greeted. The staff have been nothing but great to wo I bought my first car and second car from this dealership. From the moment I arrive, I'm always greeted. The staff have been nothing but great to work with. I have been working with Emily for some quite time now. Not only is she a great asset to the company but she gets back to you in a timely manner. She also has a smile and a positive attitude, which is how I want to be greeted when I arrive. People like Emily are why I keep coming back. More

Service department is awful. Director of service Curt doesn't keep his word and his whole service department doesn't solve problems. They create problems and fix things half way. Director of service Curt doesn't keep his word and his whole service department doesn't solve problems. They create problems and fix things half way. I have multiple issues with there workmanship. They swear up and down that they have the best mechanics. Nope. There is not one union or master ram certified mechanic there. Ask them to see certificates and certification of the mechanic that's working on your vehicle. They can't produce it. They can't even call you to give you a daily or weekly update. Firestone is better then Zeigler service department More

Been having an issue for almost a year now and still hasn’t been fixed or resolved hasn’t been fixed or resolved More

I went in because I had oil leaking from my 2021 Jeep grand Cherokee. They charged me $190 for a diagnosis and told me when they looked at the oil filter housing it had a really big crack in it that was grand Cherokee. They charged me $190 for a diagnosis and told me when they looked at the oil filter housing it had a really big crack in it that was causing the leak. I was quoted $1,700 to fix it and an additional few hundred for other fluid replacements. I then took my Jeep to another service center to get a quote there and was told there was no crack in the oil filter housing, but a gasket had given out due to what sounded like a manufacturer defect. Overall fix cost $500 with all the fluid replacements. They lied about the diagnosis and seeing a crack – I don't even think they looked at it. They were going to change me an additional $1,200+ than a competitor. I would not go back to have my car serviced here and would not recommend them to anyone else. More

The employees are all great, super friendly. Went above and beyond to make sure I was happy Went above and beyond to make sure I was happy More

Excellent and detailed service and very pleasant staff. Overall recommendations and will go back for all my car services. Overall recommendations and will go back for all my car services. More

Emily kept me informed on what. they found was wrong with my car and kept me informed on the status . Emily the best service writer they have they found was wrong with my car and kept me informed on the status . Emily the best service writer they have More

good service, pleasant people, the recall work was completed in the timeframe given by the advisor completed in the timeframe given by the advisor More