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Zeigler Chrysler Dodge Jeep RAM - Service Center

Grandville, MI

4.7
337 Reviews
Call Service Center (616) 588-4200

337 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

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April 30, 2024

Taylor did very well with addressing my needs, but the dealership as a whole was poor at responding to my phone calls/needs. More

by sakyamuni444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Buehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

We're sorry to hear about the inconvenience you experienced with our dealership's response to your phone calls and needs. While we're glad Taylor was able to address your needs effectively, we understand the importance of consistent communication from our team. Your feedback is valuable, and we'll work on improving our responsiveness to ensure a better experience in the future. Thank you for bringing this to our attention.

Helpful
April 30, 2024

Was very friendly and informative. Noticed the Veteran plate on our Dodge Van and gave us a discount. We appreciate it very much. I’m blind and they always are very truthful with my w More

by jvwood50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

We're delighted to hear that you had a friendly and informative experience with us! Honoring veterans is important to us, and we're glad we could show our appreciation for your service. It's also heartening to know that you find our team truthful and trustworthy, especially when communicating with your wife. Thank you for your kind words and for choosing us for your automotive needs!

Helpful
April 29, 2024

Great work by the entire Harold Zeigler staff. Finished the job quickly so I could be on my way. Dealership is very nice to visit too. More

by philip.sunderland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Philip, We're thrilled to hear that you had a great experience with the Harold Zeigler staff! Providing quick service and ensuring you're back on the road promptly is always our goal. It's fantastic to know that you also enjoyed your visit to our dealership. Thank you for your kind words, and we look forward to welcoming you back in the future!

Helpful
April 27, 2024

They kept me informed through the process. They were patient and always answered calls promptly. Friendly and fun ! More

by CINDY-GLASS
Recommend Dealer
Yes
Employees Worked With
Nik Schepers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Van Ryn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Cindy, we're delighted to hear that you had a positive experience with our team! Keeping you informed and providing prompt responses are top priorities for us. We're glad you found our staff to be patient, friendly, and even fun! Thank you for your kind words, and we look forward to serving you again in the future! Enjoy your new Jeep!

Helpful
April 26, 2024

Kasandra went above and beyond and kept her word on communication and service. She's the best! More

by SALANN131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasandra Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 26, 2024

I came in for an oil change to the quick express, but it was a few hour wait. I made an appointment with Corey to come back a week later. I called that morning to see if they had an earlier appointment, h More

by benjamin_hawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Claxton
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 25, 2024

Very friendly, curious, helpful, and very very professional. Would not hesitate to recommend them to my family and friends. More

by CB1268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Van Ryn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasandra Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Oglesbee
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May 03, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

We're incredibly grateful for your glowing recommendation! Being friendly, courteous, and professional are key values we uphold at Zeigler, and we're thrilled to hear that you experienced just that. Thank you for your kind words and for entrusting us with your vehicle. We truly appreciate your support and look forward to welcoming your family and friends as well!

Helpful
April 25, 2024

Great dealership their service department is second to none they’ve rebuilt my engine installed a new clutch and did great job both times I’m very very happy with all the work they’ve done to my jeep. Eve More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lancaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Randy, Thank you for your review! We're thrilled to hear that you're extremely satisfied with the service you've received at our dealership. Rebuilding your engine and installing a new clutch are significant tasks, and we're delighted that we could deliver excellent results both times. Our team takes great pride in their work, and your kind words mean a lot to us. If you ever need anything else, don't hesitate to reach out. Drive safely, and we look forward to serving you again in the future!

Helpful
April 24, 2024

I expected reasonable service and I got EXCEPTIONAL service! I have never had a bad experience at Ziegler. More

by mike@baroqueresidentialdesigners.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lancaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

We're thrilled to have exceeded your expectations with exceptional service! Providing consistently positive experiences is what we strive for at Zeigler, and we're delighted to hear that you've never had a bad experience with us. Thank you for your kind words and your continued trust in our service. We look forward to serving you again in the future!

Helpful
April 23, 2024

Roman took great care of my vehicle on my last oil change visit. Quick seevice. More

by pohlcats742
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

We're thrilled to hear that Roman provided excellent care during your last oil change visit! Delivering quick and efficient service is always our goal, and we're glad Roman could make your experience a positive one. Thank you for your feedback, and we look forward to seeing you again for your next service!

Helpful
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