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Zeigler Chrysler Dodge Jeep Ram of Downers Grove

Downers Grove, IL

4.6
613 Reviews

2311 Ogden Ave

Downers Grove, IL

60515

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Showing 613 reviews

October 06, 2017

Very satisfied with the experience Excellent service. Don was an awesome salesman, very accommodating and knowledgeable. He went through a great extent to get us the car we wanted. Than More

by tmsanchez68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Hall
Oct 06, 2017 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you for the wonderful review! And thank you for visiting Zeigler Chrysler Dodge Jeep Ram of Downers Grove! We are glad that you had a wonderful experience with us. Sincerely, Anthony H.

October 05, 2017

Quick, easy, painless Work done 30 minutes. Waiting area was clean and quiet enough to get some work done. Text message asking if i needed anything was a nice touch More

by Happyjeepguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Galiher
Oct 06, 2017 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you for the wonderful review! And thank you for visiting Zeigler Chrysler Dodge Jeep Ram of Downers Grove! We are glad that you had a wonderful experience with us. Sincerely, Anthony H.

October 04, 2017

Terrible Do anything to get you through the door and lie about pricing, I drive a hr and a half after clearly stating I’m not around the corner and wanted my p More

by Rell15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Nepomuck, Peter Wong, Brian Malpeli, Josh Galiher
Oct 04, 2017 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

I apologize you are not satisfied with your experience. We take customer satisfaction very seriously and want to fix this problem so it doesn't happen again. Once again, we are very sorry for your poor experience with us. We won't let it happen again. Sincerely, Anthony H

Oct 04, 2017 -

Rell15 responded

This is why this is a terrible dealership not only do they not contact you to discuss the problem, I’ve legt 3 reviews and every review they’ve left this automated response lol trash...

September 30, 2017

Jeep at Zeigler Darren Donofrio was my salesperson and did an outstanding jobHe helped in determining the correct vehicle and making the closing simple and easyI high More

by Wagz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Donofrio
Oct 02, 2017 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you for the wonderful review! And thank you for visiting Zeigler Chrysler Dodge Jeep Ram of Downers Grove! We are glad that you had a wonderful experience with us. Sincerely, Anthony H.

September 28, 2017

Honest sales person and easy to dealing with. Very friendly service and sales person, easy to deal the price of the vehicle, seems to be very honest. I got very good price and he was very helpful More

by Wojtek66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Donofrio
Sep 28, 2017 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you for the wonderful review! And thank you for visiting Zeigler Chrysler Dodge Jeep Ram of Downers Grove! We are glad that you had a wonderful experience with us. Sincerely, Anthony H.

September 20, 2017

Good Service Guys No pressure. Let me know what issues were there. This allowed me to make the decision on what to take care of now, and what to hold off on. More

by guy
Recommend Dealer
Yes
Employees Worked With
George, Josh Galiher
Sep 20, 2017 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you for the wonderful review! And thank you for visiting Zeigler Chrysler Dodge Jeep Ram of Downers Grove! We are glad that you had a wonderful experience with us. Sincerely, Anthony H.

September 19, 2017

Very good service George Necas is an excellent service advisor. Kind and very accommodating Ziegler is top notch all the way around. Always accommodating from service More

by Myjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Necas, Josh Galiher
Sep 20, 2017 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you for the wonderful review! And thank you for visiting Zeigler Chrysler Dodge Jeep Ram of Downers Grove! We are glad that you had a wonderful experience with us. Sincerely, Anthony H.

September 17, 2017

Warranty work Dealer was ok but factory refused to authorize any more work which was covered under lifetime powertrain.Have to return next week with new issues crea More

by Journeyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Colanano
Sep 18, 2017 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

I apologize you are not satisfied with your experience. We will address the problem that you dealt with in order to guarantee customer satisfaction. Once again, we are very sorry for your poor experience with us. We won't let it happen again. Sincerely, Anthony H

July 08, 2017

This dealership continues to amaze us :) in a good way George in service was courteous professional and explained the issue on our 2015 Jeep All under warranty ! A real one off due to possible storag More

by George K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George N in service
Jul 17, 2017 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you for visiting Zeigler Chrysler Dodge Jeep Ram of Downers Grove!

June 24, 2017

Sold me a smashed lemon Purchased a challenger scat pack. I have and nothing but trouble. Asked if it had been in a accident and dealership stated it had not and showed me a More

by Scotta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Wong, Brian Malpeli
Jun 26, 2017 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

I apologize that you are not satisfied with your experience. May I ask who you have spoken with so I can personally investigate your situation as we take customer's feedback very seriously? Thank you, Amanda C.

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