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Zeigler GMC of Holland - Service Center
Holland, MI
355 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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355 Reviews of Zeigler GMC of Holland - Service Center
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April 17, 2019
Great help Adam has been a great help he is trying to get the problem taken care of. I would not have any trouble bringing it back to Adam for warranty work Adam has been a great help he is trying to get the problem taken care of. I would not have any trouble bringing it back to Adam for warranty work More
by HOWARDJC1321
Verified CustomerEmployees Worked With
Adam
Helpful April 17, 2019
Extensive wait Because of a family emergency on your end we waited approximately 1 hour and 45 minutes to have an oil change and tire rotation. Could have been offer Because of a family emergency on your end we waited approximately 1 hour and 45 minutes to have an oil change and tire rotation. Could have been offered a percentage off our bill. More
by RETIREEDONNA
Employees Worked With
Don’t know any of their names.
April 15, 2019
Oil change Great service department, easy to work with, they listen, very clean environment, easy to make online appointments and they follow up with a phone cal Great service department, easy to work with, they listen, very clean environment, easy to make online appointments and they follow up with a phone call. More
by rara
Employees Worked With
Trevor Onken
April 14, 2019
Cruise control fix and other TSBs. Fixes issues I had and one other, plus oil change and tire rotation, 1. Oil change 2, Tire rotation 3, Replaced brake switch. 4, Updated HMI soft Fixes issues I had and one other, plus oil change and tire rotation, 1. Oil change 2, Tire rotation 3, Replaced brake switch. 4, Updated HMI software 5. updated IPC software 6. Re-programmed Rear Drive Module, More
by LEEBRITTON
Employees Worked With
Jon Shannon
April 13, 2019
Great service Had repair scheduled to repair sun roof. Completed work in one day as promised. Our go to service center! Gave me my choice of loaner car. Everyone is Had repair scheduled to repair sun roof. Completed work in one day as promised. Our go to service center! Gave me my choice of loaner car. Everyone is always friendly & eager to please! More
by LOUISAWALTER1002
Employees Worked With
Trevor Onken,Taylor Hopkins
October 08, 2018
Love my GMC Truck. Thank you Jennifer O’Brien Martinez So happy with my truck. Couldn’t be happier with the service from Jennifer she always works so hard to find me exactly what I’m looking for and that’ So happy with my truck. Couldn’t be happier with the service from Jennifer she always works so hard to find me exactly what I’m looking for and that’s why I’ve purchased two cars and a truck from Elhart. Thank you so much Jennifer More
by Keith123
Employees Worked With
Jennifer OBrien-Martinez, Jeff Schaap
June 17, 2018
Disappointed Was told I would get 40 dollars off my 900 plus bill, but did not see that reflected on the statement. But they didn't forget to charge me for 39.26 Was told I would get 40 dollars off my 900 plus bill, but did not see that reflected on the statement. But they didn't forget to charge me for 39.26 for "shop supplies/environmental charge" on top of what I was already paying for repairs. Atleast someone made a little extra money this weekend. They also made note that of the "vaccum front floor boards" 3.95 value that I got for free :(. Needless to say I will bring my business elsewhere More
by GMCGUY
Employees Worked With
Rod Mckenzie and John Franklin
June 06, 2018
RIPPED OFF Elhart not only ruined my vacation trip but ripped me off too !!! I noticed my A/C was not blowing cold air on my ‘08 GMC Acadia so i brought it to E Elhart not only ruined my vacation trip but ripped me off too !!! I noticed my A/C was not blowing cold air on my ‘08 GMC Acadia so i brought it to Elhart to have it diagnosed. They claimed they checked the system for leaks and found a leak in the line from the condensor to the evaporator and told in order to fix the problem it would cost $724.99, so i said go ahead and fix the problem. I went on my vacation and the A/C only worked from Holland to Texas, after that it worked like it did before I brought it to Elhart. When I came back from my vacation I went back to Elhart and talked to Matt Lee and now he says there is another leak and if I want to fix the problem it will cost me another $1374.62. I got 3 words for Elhart SHAME ON YOU !!!!!!!!!!!!!!!!!!!!!! More
by Chubby65
Employees Worked With
MATT LEE and Rod McKenzie
July 20, 2016
Great communication Dustin answered all my questions, explaining everything in detail. Professional, polite, reliable and friendly. I know where I'll go in the future. G Dustin answered all my questions, explaining everything in detail. Professional, polite, reliable and friendly. I know where I'll go in the future. Great group of people! More
by Kati
Employees Worked With
Dustin Crist
May 01, 2012
My great service started with the call I made to schedule an appointment The receptionist was enthusiastic, (not like I was an interruption to her day.) The man I spoke to in service was patient and helpfu an appointment The receptionist was enthusiastic, (not like I was an interruption to her day.) The man I spoke to in service was patient and helpful as I explained what I needed. When I came in for my scheduled appointment to have additional intelligent keys programmed, and inadvertantly locked the only working key in the vehicle, Jeff Dalman had a Man from service "break into" my car to retrieve my key system. They were both very kind and helpful. Elhart service successfully completed their work at a very reasonable price. I am totally satisfied. More
by samcares
Employees Worked With
Jeff Dalman and Service Staff
