On 12/19/19 I had my 2017 Honda civic serviced for inability to get out or in drivers side door intermittently. This causes great distress as I need to get in and out crawling through the passenger side door. There is an obvious flaw and safety concern. The inability to get out or in my door could have a serious impact on my or my family's safety. The service managers solution to this problem was to advise me to "not wash my car in the winter". This is ridiculous and irresponsible on the part of this manger and dealership. So one would assume that in your advertising for a Honda, that it is stipulated that we have nice vehicles, but you cannot wash them in the winter!!! This problem with the door has occurred before. When initially taken in for service , I was told "well it works now, so can't do anything with it". I accepted this at that time, but honestly this whole situation is asinine. I attempted to contact the Dealership Manager and was told he cannot be contacted. This also seems asinine. I was told specifically that it "WILL NOT BE FIXED, due to it being a weather related problem". This is beyond unacceptable.This problem will be explained to the corporate office, as well as the inability to contact a dealership manager, which also is ridiculous.