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Zeigler Honda
Kalamazoo, MI
196 Reviews
Since 2010, Zeigler Auto Group has been proud to carry the Honda brand here in Kalamazoo, Michigan! We have a strong and committed sales staff with over eight decades of combined Honda sales experience satisfying our customers' needs. Feel free to stop into our showroom, browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Any member of our staff would love to help you find whatever is needed to effectively meet your needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 196 reviews
October 21, 2026
On 10/14/2026, I visited Honda Zeigler Kalamazoo to purchase a certified pre-owned Honda Accord. Before my visit, I worked with manager Travis to finalize everything ahead of time. He agreed to remove purchase a certified pre-owned Honda Accord. Before my visit, I worked with manager Travis to finalize everything ahead of time. He agreed to remove a GPS tracker and ceramic coating package I didn’t want, said he would resubmit my financing application for the certified pre-owned Accord (originally submitted for a new Civic), and sent me an updated bill of sale reflecting those changes. My goal was to come in, test drive, and sign. When I arrived around 3:45 PM, Travis had left for the day and another salesperson, Brian, took over. The bill of sale he presented included the add-ons I had already declined. He told me the GPS tracker could not be removed. When I said I would not buy the car with it, he left to speak with a manager for an extended period without giving me any updates. When he returned, he offered to discount the GPS, then informed me that my financing was still approved for a new Honda Civic and had to be resubmitted for the Accord. The new approval came back with a higher APR and higher monthly payment than I was originally quoted. In total I was at the dealership for over three hours, long enough that I left to get food and came back to eat it in their waiting area. When I sat down with the finance manager, Brandon, I said the numbers looked fine but that I was frustrated with the wait, since the delays came from internal miscommunication. He responded that the national average wait at a dealership is 2 hours, said “I’m not exactly sure what you’re looking for here,” and when I said an apology would be a start, told me “I am not apologizing.” I was prepared to make a large cash down payment and left without purchasing. To date, I have not received any response from the business. More
by Diangelo G.
Employees Worked With
August 05, 2026
Very outgoing to satisfy my needs and questions. Easy to work with.. Good selection of cars on site. Brain Sanderson did an excellent job helping me select my new vehicle and explaining all the fea Easy to work with.. Good selection of cars on site. Brain Sanderson did an excellent job helping me select my new vehicle and explaining all the features. More
by keithmartens2519
Employees Worked With
July 22, 2026
I had a wonderful experience with a wonderful company and sales man named Brian Sanderson. He's my new Car guy! sales man named Brian Sanderson. He's my new Car guy! More
by Kimberlyrose
June 06, 2026
I am very satisfied. My client adviser worked hard to help me find a vehicle that met my requirements. He helped me reach a final price that seemed fair to both parties. My client adviser worked hard to help me find a vehicle that met my requirements. He helped me reach a final price that seemed fair to both parties. I would certainly recommend Charles Rancifer and Zeigler Honda. More
by Kropf.robert
Employees Worked With
I don’t recall his name.
May 31, 2026
We worked with Travis NeSmith, he was fantastic! We got a great deal for our growing family and are excited for the new upgrade to our 2026 Honda Odyssey! We got a great deal for our growing family and are excited for the new upgrade to our 2026 Honda Odyssey! More
by Ziegle57
May 21, 2026
Bill gave me great service and did everything he promised to do, and on time to do, and on time More
by Kgarceau
March 31, 2026
I was more than pleased with the service, the speed, and the price! I took my car in for a transmission oil change and tuneup. They checked every major and minor component in my car to make sure my car, wit the price! I took my car in for a transmission oil change and tuneup. They checked every major and minor component in my car to make sure my car, with 171,000 miles on it, was completely up to snuff when I left. Their prices were competitive. The technician sent me a professional video commentary of the engine compartment, tires, and undercarriage. I was able to approve recommendations electronically and pick my car up that same day. Everyone was so professional! I highly recommend this place! More
by pagegmichigan
Employees Worked With
James Backer and technician Joe
