Zeigler Honda

I am very satisfied. My client adviser worked hard to help me find a vehicle that met my requirements. He helped me reach a final price that seemed fair to both parties. My client adviser worked hard to help me find a vehicle that met my requirements. He helped me reach a final price that seemed fair to both parties. I would certainly recommend Charles Rancifer and Zeigler Honda. More

We worked with Travis NeSmith, he was fantastic! We got a great deal for our growing family and are excited for the new upgrade to our 2026 Honda Odyssey! We got a great deal for our growing family and are excited for the new upgrade to our 2026 Honda Odyssey! More

Bill gave me great service and did everything he promised to do, and on time to do, and on time More

They’re very welcoming and really work with you to get the deal you’re looking for. the deal you’re looking for. More

Very relaxed and welcoming. Upfront and trustworthy. Didn't feel like i was missing out on something if I didnt buy today Upfront and trustworthy. Didn't feel like i was missing out on something if I didnt buy today More

I was more than pleased with the service, the speed, and the price! I took my car in for a transmission oil change and tuneup. They checked every major and minor component in my car to make sure my car, wit the price! I took my car in for a transmission oil change and tuneup. They checked every major and minor component in my car to make sure my car, with 171,000 miles on it, was completely up to snuff when I left. Their prices were competitive. The technician sent me a professional video commentary of the engine compartment, tires, and undercarriage. I was able to approve recommendations electronically and pick my car up that same day. Everyone was so professional! I highly recommend this place! More

I cannot say enough about Zeigler Honda’s service department. Everyone is so easy to talk to, they followup on every issue I inquire about, suggest anything that they find that needs additional ser department. Everyone is so easy to talk to, they followup on every issue I inquire about, suggest anything that they find that needs additional service, and keep me posted every step through the service! It’s the reason I’ve driven Hondas for years…they’re always there to help with any issue and I never have to worry about the reliability of my car! More

Worst Service Experience I’ve Ever Had – Avoid Zeigler Honda of Kalamazoo at All Costs I had the unfortunate luck of breaking down in Kalamazoo while visiting family. I took my car to Zeigler Honda, as Honda of Kalamazoo at All Costs I had the unfortunate luck of breaking down in Kalamazoo while visiting family. I took my car to Zeigler Honda, assuming a dealership would be the easiest. Big mistake. They quoted me $4,000 for a new clutch on a car with only 40,000 miles. The estimate was nearly double what multiple independent mechanics quoted me. I was told that if Honda ever issued a recall, only work done through a dealership would qualify for reimbursement—so I felt completely trapped. The service advisor assured me this was the worst-case scenario and said the parts would be sent to Honda for review after the repair. Once the job was done, they changed their story—said they’d “held the parts” for me but wouldn’t be sending anything in. Honda already issued Technical Service Bulletin 22-017 acknowledging premature clutch wear due to a supplier defect. Zeigler charged double the labor listed in that bulletin, and to make things worse, they performed additional work I never authorized, which ended up causing additional issues I had to have corrected elsewhere. In short: this dealership is dishonest, overpriced, and untrustworthy. I’ve owned Hondas for many years, and this experience was such a disaster that it’s made me question the brand altogether. If you ever find yourself needing repairs in or around Kalamazoo, take your car literally anywhere else. You’ll save money, time, and a lot of frustration. Zeigler Honda is an embarrassment to the Honda name. More

Nice service staff that listened to my questions regarding my car problems and then provided the plan to correct the problem regarding my car problems and then provided the plan to correct the problem More

I would recommend this dealership and James, who kept me informed and recommended 30,000 Mile service… the location is clean environment and professional… Thanks for taking care of my car! informed and recommended 30,000 Mile service… the location is clean environment and professional… Thanks for taking care of my car! More