Zeigler Hyundai of Racine

Engine Recall We were beyond pleased with our overall experience at Racine Hyundai for the following reasons (and more): Above and beyond customer service. Co We were beyond pleased with our overall experience at Racine Hyundai for the following reasons (and more): Above and beyond customer service. Constant communication and updates throughout the recall and installation process. Friendly, welcoming staff. Thorough and customer-friendly explanations. We will be going to Racine Hyundai for service and maintenance from now on. More

Sales I seen one of their vehicles online and came to the dealership to inquire about it/possibly purchase it. They refused to show me the vehicle or do pap I seen one of their vehicles online and came to the dealership to inquire about it/possibly purchase it. They refused to show me the vehicle or do paperwork to get it, as well as any other vehicles, but instead showed me what they considered to be a vehicle for a “much better deal”. I asked to see the vehicle I originally had in mind several times, as well as a few others just to see a few options before deciding, they refused and said they wouldn’t be able to work out as good a deal. I quote: “Yea my manager said to show you this exact car, he won’t even give me the keys to the other one.” I agree to purchase the one they suggested, if we could come to an agreement on a pretty good deal for it, just to discover hours after I purchased it that the vehicle was faulty. It needed repair work done on it that I’m more than sure the dealership was aware of before selling it. I feel as though they basically wanted to get rid of the vehicle, which is why they stressed the fact of getting such “a great deal” on it. Very very disappointed. Very. More

Honest treatment Nick gave me honest straight answer, didn't try to have me approve work that was not needed. shuttle was a great service, both ways Nick gave me honest straight answer, didn't try to have me approve work that was not needed. shuttle was a great service, both ways More

Oil Change I was treated with respect from the service person I was working with. I was showed a filter that needed replacing and asked if I wanted to do that. H I was treated with respect from the service person I was working with. I was showed a filter that needed replacing and asked if I wanted to do that. He also gave me the price it would be. When I was looking at the invoice it said that I declined the radiator flush which I was never asked if I wanted that done. I always ask if there is anything else that needs to be done when I get my oil changes. They always say not at this time. I have a 2014 and it has only 18,000 plus a little more miles on it. More

Great Friendly. On time respectful. Informative very clean garage and waiting room. Have me a schedule for info on up and coming services I will need. Friendly. On time respectful. Informative very clean garage and waiting room. Have me a schedule for info on up and coming services I will need. More

Great service He took the time to answer my questions and even the the car wash was down, he had my car vacuumed and my windows washed! He took the time to answer my questions and even the the car wash was down, he had my car vacuumed and my windows washed! More

Racine Hyundai Dealership/Service Center The service center check in area was very clean. The staff was very friendly and conscientious. The waiting are was clean, and the chairs were comfo The service center check in area was very clean. The staff was very friendly and conscientious. The waiting are was clean, and the chairs were comfortable. The oil change and tire rotation were performed in a timely manners, and the cost was reasonable. I just wish the location was not nine miles away. More

Everything went well Although the repair of my heating system was expensive all the work looks to be good and the system is functioning normally again. Jay was especially Although the repair of my heating system was expensive all the work looks to be good and the system is functioning normally again. Jay was especially helpful and ensured things went well. More

They did everything they could to make things good for me! I really appreciate how Bret & Scott did all they could to make sure I had what I needed! I feel that they went above & beyond to make sure I was take I really appreciate how Bret & Scott did all they could to make sure I had what I needed! I feel that they went above & beyond to make sure I was taken care of. Thanks! More

Pleasant, streamlined process; friendly, respectful peopl Sales staff was friendly, knowledgeable and respectful of my time. All of my questions were answered; my concerns were addressed respectfully; and I Sales staff was friendly, knowledgeable and respectful of my time. All of my questions were answered; my concerns were addressed respectfully; and I am very pleased with the car I purchased and the follow-up I received afterwards. More