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INFINITI Of Orland Park
Orland Park, IL
980 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 980 reviews
October 20, 2025
Friendly, professional, informative, organized, efficient, welcoming, clean, and timely. The staff was very knowledgeable about my vehicle and applied their knowledge to make my experience pleasant efficient, welcoming, clean, and timely. The staff was very knowledgeable about my vehicle and applied their knowledge to make my experience pleasant.g More
by HUMBLED1
Verified Customer
October 19, 2025
Great and Kind. Wonderful Experience from beginning to end. If I need anything else I’ll most definitely return and refer others. Wonderful Experience from beginning to end. If I need anything else I’ll most definitely return and refer others. More
by LOVETT5110
October 15, 2025
Excellent customer service. Mr. Mike is very knowledgeable about the business process and the mechanics are awesome. Mr. Mike is very knowledgeable about the business process and the mechanics are awesome. More
by GAILSIMAGING
October 13, 2025
Mike is very knowledgeable and very pleasant to deal with. He is always willing to address any concerns or questions I may have. with. He is always willing to address any concerns or questions I may have. More
by SEV
Employees Worked With
October 07, 2025
Service and the representative are always providing outstanding services and always set my mind at ease. outstanding services and always set my mind at ease. More
by JAHLOVERIPTON
October 07, 2025
I really appreciate how clean and pleasant the environment is. The staff is very friendly and helpful. It's just always a good experience. environment is. The staff is very friendly and helpful. It's just always a good experience. More
by OVERALL
Employees Worked With
October 04, 2025
Professional and to the point. I appreciate them keeping me in the loop with recommendations I appreciate them keeping me in the loop with recommendations More
by lwestbrookjr
Employees Worked With
October 04, 2025
Excellent customer service! I won’t be going anywhere else as long as i have Infiniti I won’t be going anywhere else as long as i have Infiniti More
by DEANDRETHOMAS281
Employees Worked With
October 04, 2025
The staff was welcoming, friendly, knowledgeable, and helpful. They made me and my husband very comfortable with our purchase. helpful. They made me and my husband very comfortable with our purchase. More
by LPINCKNEY
Employees Worked With
October 03, 2025
Poor customer service, very pushy sales team. They didn’t answer my questions and spoke over me as if I wasn’t talking. The only reason I bought here was I liked the vehicle and didn’t have the t They didn’t answer my questions and spoke over me as if I wasn’t talking. The only reason I bought here was I liked the vehicle and didn’t have the time to shop around. More
by SHELBYWINNIE1
Employees Worked With
Other Employees :
I don’t the person’s name that signed off on the paperwork. He never gave his name, card or information on the extended warranty that I purchased. He was the worse, I have ever dealt with with.
