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INFINITI Of Orland Park
Orland Park, IL
883 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 883 reviews
May 08, 2025
Ms. Tentpn was friendly, professional and a big help in seeing to it that my questions were addressed concerning how to get the outside temperature display to show on the dashboard as well as giving me in seeing to it that my questions were addressed concerning how to get the outside temperature display to show on the dashboard as well as giving me information about my questions for future service My overall experience was very good. More
by jjn397
Verified CustomerEmployees Worked With
May 07, 2025
Great service good customer service I am very happy with my service advisor Kerri She’s the best with my service advisor Kerri She’s the best More
by TBURNETTE1
Employees Worked With
May 07, 2025
I had a very pleasant experience with this dealer. They completed all of the items I requested and even helped me with settings on my vehicle They completed all of the items I requested and even helped me with settings on my vehicle More
by LORI.KONRATH
Employees Worked With
May 07, 2025
Overall the experience was fine but as pointed out on other reviews, the price listed on the website is not the price they will sell the car at, there are added fees for things like lojak and paint treat other reviews, the price listed on the website is not the price they will sell the car at, there are added fees for things like lojak and paint treatments that "are already installed" on the car. More
by jasonh
Employees Worked With
May 07, 2025
Latoya was amazing in up front with you about what’s going on with your vehicle going on with your vehicle More
by CALISARAGGS
May 04, 2025
She was rude and they didn’t want to check my breaks made it seem as if I was lying about the brakes making noise but eventually fixed the problem after I had to go out to drive the car to show them what the it seem as if I was lying about the brakes making noise but eventually fixed the problem after I had to go out to drive the car to show them what they say they didn’t hear More
by SHANELLEALLEN2
Employees Worked With
May 02, 2025
I’ve had my Infiniti for 6 yrs, and I have had nothing but a positive experience with this dealership! Kerrie was a pleasure to work with and stayed on top of getting my car serviced. Also placed me in but a positive experience with this dealership! Kerrie was a pleasure to work with and stayed on top of getting my car serviced. Also placed me in a loaner before I even requested one! Great service! More
by TAMIMASTIN
April 30, 2025
Service at Infiniti of Orland Park is always a pleasant experience. Michael Cescato is helpful and informative during the maintenance visit. experience. Michael Cescato is helpful and informative during the maintenance visit. More
by Bev
Employees Worked With
April 30, 2025
I was pleased with the service I received on my visit to the dealership that day. the dealership that day. More
by RNOW301
April 30, 2025
This car buying experience was wonderful. We went to look at a couple of cars and were very disappointed until we came into Ziegler. I was only looking but wanted to sit in and see if it was We went to look at a couple of cars and were very disappointed until we came into Ziegler. I was only looking but wanted to sit in and see if it was comfortable. Kane was the first sales rep after three dealerships who listened. He then did more and found a vehicle I could test drive. Because i wasn't buying that day, I went home. I wasn't home an hour before I decided I wanted the car so I went back and bought. Truly happy with the dealership, quick, no pressure. More
by rhjappraisal
Employees Worked With
Kane Balcaitis
