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INFINITI Of Orland Park
Orland Park, IL
991 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 991 reviews
November 20, 2025
I’m very disappointed with the follow-up after my purchase. The engine light came on a week after buying the car. After speaking with my salesman, I brought it in and was told it was a simple EV sens purchase. The engine light came on a week after buying the car. After speaking with my salesman, I brought it in and was told it was a simple EV sensor issue that was repaired. Two days later, the light came back on. When I returned—at a time the salesman said he scheduled—the service department had no record of my appointment or my previous visit. Only then was I told the car needed to be taken to the manufacturer’s dealership because it’s still under warranty. Had this been explained from the beginning, I wouldn’t have wasted time traveling to Zeigler Infiniti in Orland Park. The salesman also claimed he contacted a nearby dealer on my behalf, but they confirmed no such call was made. Overall, this has been a frustrating and time-wasting experience. More
by GINA.MUHAMMAD
Verified Customer
November 20, 2025
As always the team is professional and always great at communicating service requirements, costs, and timing of repairs. communicating service requirements, costs, and timing of repairs. More
by ACCTGCONCEPTS
Employees Worked With
November 19, 2025
Everything went perfect. Picked the vehicle up and dropped it off with all issues resolved. Picked the vehicle up and dropped it off with all issues resolved. More
by JOE@DOWLINGFINANCIAL.COM
Employees Worked With
November 19, 2025
The dealership was prompt, timely with updates, and had me on my way quickly. I would recommend. me on my way quickly. I would recommend. More
by SRNICKLESS
Employees Worked With
November 08, 2025
Great communication and phenomenal service this dealership got me in and out in a timely manner and kept me in the loop on everything going on dealership got me in and out in a timely manner and kept me in the loop on everything going on More
by Sal Pino
November 08, 2025
Everything went fine. My service got Mike to kill me really well.thank you very much My service got Mike to kill me really well.thank you very much More
by HaroldJones
Employees Worked With
November 07, 2025
The good work was worth the wait because my car had a dangerous condition that could have caused an accident dangerous condition that could have caused an accident More
by STAHLSCHMIDT69
Employees Worked With
November 06, 2025
They always have lexible appointments with fast service and keep you updated regarding your service. and keep you updated regarding your service. More
by DMAMEDIA
Employees Worked With
October 28, 2025
Service Advisor didn’t initially inform me of recommended maintenance, I would’ve had some of the services performed, but I wasn’t made aware until I paid for my services, text message regarding maintenance maintenance, I would’ve had some of the services performed, but I wasn’t made aware until I paid for my services, text message regarding maintenance didn’t come through until I left the dealership, hasn’t been the same at this location for a while, I’ll be looking for another business to have my vehicle serviced! Furthermore, my windshield washer fluid light was on, and still on when they returned my vehicle, but according to their checklist, windshield washer fluid was fine, which lets me know they didn’t check it! More
by Back on Q
Employees Worked With
October 22, 2025
On time, took my car in right away, efficient, and they kept me informed of progress along the way. kept me informed of progress along the way. More
by DMAMEDIA
Employees Worked With
