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INFINITI Of Orland Park
Orland Park, IL
919 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 919 reviews
July 01, 2025
They spilled oil all over the plastic cover beneath the engine, it kept dripping enough to make a mess in the garage. I had to jack up the car to remove the cover and clean it. During the removal, just bef engine, it kept dripping enough to make a mess in the garage. I had to jack up the car to remove the cover and clean it. During the removal, just before the last screw came off, the cover tilted, and a lot of that oil spilled onto the floor. I have never seen a mess like this before, all this unnecessary work because of someone else's carelessness. More
by BLUEANN11
Verified CustomerEmployees Worked With
June 30, 2025
The service has always been reliable and good. I enjoy the waiting room atmosphere and coffee. I enjoy the waiting room atmosphere and coffee. More
by KWSLA1
June 28, 2025
LaToya did an excellent job of giving me the status of my repair and explaining my options. Disappointed that the parts needed for the repair recommendations were not available. repair and explaining my options. Disappointed that the parts needed for the repair recommendations were not available. More
by X1967x
Employees Worked With
June 27, 2025
Every person from sales, to stopping in for a feature explanation , to my first service maintenance visit has been excellent. Everyone goes out of their way with pleasure and friendliness to assist me. explanation , to my first service maintenance visit has been excellent. Everyone goes out of their way with pleasure and friendliness to assist me. More
by MM1026
Employees Worked With
June 25, 2025
I had a routine oil change and needed a few other things fixed and La Toya kept me up to date and the mechanics got the job done quickly. They also called an uber for me to run errands while I waited at nea fixed and La Toya kept me up to date and the mechanics got the job done quickly. They also called an uber for me to run errands while I waited at nearby Target and Costco. It was a great experience. More
by ARENO950
June 25, 2025
Infiniti of Orland Park always provides great service! I have always brought my vehicles back to this location for service. I have always brought my vehicles back to this location for service. More
by DTANRIKULU
June 23, 2025
No one in this dealership cares about clients. Only making money. No customer service whatsoever so ever. No support. Tried to make the credit percentage be bigger than telling us. Only making money. No customer service whatsoever so ever. No support. Tried to make the credit percentage be bigger than telling us. More
by lena.krul
June 23, 2025
Service was solid. Upcharge for using a credit card was NOT-insulting! I was not told before hand of this policy-and nobody carries $1100.00 in cash around with them. Upcharge for using a credit card was NOT-insulting! I was not told before hand of this policy-and nobody carries $1100.00 in cash around with them. More
by GAKOURIS
Employees Worked With
June 23, 2025
It was a very smooth and simple process from scheduling to service. Most of all, I really appreciated my service advisor Mike for his friendly and professional demeanor. If I knew I’d get service like th to service. Most of all, I really appreciated my service advisor Mike for his friendly and professional demeanor. If I knew I’d get service like that each time, I would never stray from Infiniti Orland Park for service. Thank you Mike! More
by LBP
Employees Worked With
June 22, 2025
The service department has a really good people always help me and answer my question!! help me and answer my question!! More
by ALEJANDROMARTINEZ618
Employees Worked With
