Zeigler Subaru of Kenosha

My 2016 Outback is just four years old, with only 28,292 miles, & the tires were almost bald! I needed new ones immediately. Devastated, I contacted the Subaru company & received a coupon for half the cos miles, & the tires were almost bald! I needed new ones immediately. Devastated, I contacted the Subaru company & received a coupon for half the cost, if I purchased them from Subaru. That helped, but I was still out HUNDREDS of dollars. Three weeks later, the TPMS (tire pressure monitoring system) WARNING light came on. I brought it in for service and was told this happens when the weather changes. I was also told my 2016 Outback battery was fine. Then two weeks later, I was stranded at night with a dead, CORRODED battery. One month later, the tpms WARNING light came on AGAIN. I brought it in for service today and was again told this happens with the change in weather. This NEVER happened with the previous tires! I noticed on today's multi-point inspection form, the tech marked my battery inspection as good. It was corroded and should have been noted on the inspection form! Fortunately I was aware of the corroded battery and purchased a new one at AutoZone on the way home. The reason I gave two stars is because they did fine with oil & fluid changes. I'm so disappointed and frustrated with my Subaru experience that I'm strongly considering trading in the Outback for a Honda CR-V. More

Joe Abrego was my sales representative at the Kenosha Subaru location. He provided exceptional customer service and was extremely helpful for the entire process of my car purchase. He went above and beyo Subaru location. He provided exceptional customer service and was extremely helpful for the entire process of my car purchase. He went above and beyond to ensure my experience was positive. Exceeding my expectations, he was very kind, knowledgeable, and resourceful. When I bought my Subaru, Joe was readily available to answer any questions before, during, and afterwards. As a first-time buyer of a brand new vehicle, Joe helped me feel confident and comfortable with my selection, patiently guiding me in a genuine and sincere manner. He provided valuable insight in my financing options and was able to offer practical user tips specific to my vehicle. While maintaining professional standards, Joe connects with his clients to help them feel at ease during important decisions. I am the second member of my family to purchase a Subaru from him and the Kenosha dealership. We are satisfied with our experiences and look forward to continue business. I highly recommend! More

I was accused of breaking the passenger mirror when I had only had it for one week. I should have brought it back the next day I had it and showed Joe that the front right bumper was bent and the Passenger only had it for one week. I should have brought it back the next day I had it and showed Joe that the front right bumper was bent and the Passenger mirror was scraped up. But when I was told that they didn't believe they didn't see that in the inspection I was told I'd get a deal for the mirror and installation of $356.00. Well I got the mirror and installation done somewhere else for much less than that I will not be coming back to Subaru or recommending this dealership to anyone I know. More

Service was preformed Fast and easy. It was easy to make an appointment and it was handled very professionally. I will have all my service needs done a Kenosha Subaru. an appointment and it was handled very professionally. I will have all my service needs done a Kenosha Subaru. More

Rachel was very kind and helpful! I was in and out within an hour, compared to other places that take well over that time. Somewhat more expensive than surrounding places, but I was willing to pay the price an hour, compared to other places that take well over that time. Somewhat more expensive than surrounding places, but I was willing to pay the price for the service and customer service. More

Nia was easy to work with and responded to my needs without trying to "steer" me into anything. She answered my questions and provided guidance with all of the Subaru related resources. Derek in finan without trying to "steer" me into anything. She answered my questions and provided guidance with all of the Subaru related resources. Derek in finance made the paperwork painless and answered all of my questions fully. Very warm and friendly. Very comfortable space as well! It was a great experience~ More

Easy peasy buying experience, friendly people. My complaints are mostly with subaru design of the infotainment system that needs a complete overhaul. It is a very bad user experience and makes car d complaints are mostly with subaru design of the infotainment system that needs a complete overhaul. It is a very bad user experience and makes car dangerous to drive because, going through screens keeps taking drivers attention away from the road and subaru's are very responsive vehicles. More

I was disappointed that some work don on the car wasn’t done on my last visit. The tech happened to catch it on this visit done on my last visit. The tech happened to catch it on this visit More

Rachel was excellent- did not have to wait long at all for answers and was given things to do first to try before a full on assault to the crosstrek for answers and was given things to do first to try before a full on assault to the crosstrek More

Always a pleasure to work with. I had questions and Adam S. had the answers. I was in and out in no time. No stress car maintenance. S. had the answers. I was in and out in no time. No stress car maintenance. More