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Kenosha Subaru - Service Center

Kenosha, WI

4.8
722 Reviews

722 Reviews of Kenosha Subaru - Service Center

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September 30, 2020

I appreciate the honest and efficient service. Thank you! I also appreciate the description of the suggested future repairs as well as how many miles before they are needed. More

by ckjpederson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Johnson-Haase
September 27, 2020

I was welcomed by Adam for my scheduled recall appointment. He estimated 2 hours for the 3 issues. I mentioned an additional problem with door locks. Adam estimated another hour since this could b More

by regal78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

Had eyesight calibration and 18k service done. They also washed it. Service advisor was friendly and car was finished quickly. Much better than the dealer I bought my car from! More

by WCBLOMBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Salinas
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

Recall was done fast, no waiting. Quality work. Easy to schedule, they got my appointment within a few days of when I called. Very nice staff. Very pleased! More

by tjkritch
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Johnson-Haase
September 24, 2020

Very easy, very helpful, very courteous and extremely easy to deal with. Always appreciate the courtesy shuttle to and from my place of work in Kenosha. Thanks Steve! More

by 4TADS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Johnson-Haase
September 23, 2020

I needed to have a tire repaired that had a slow leak, it turned out to have a nail in it. My appointment was for 7 am and arrived at 6:50 expecting to wait until 7. But I was taken in right away, tire was f More

by dswilsmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry didn’t get any names, but very nice young ma
September 18, 2020

I was able to get an immediate appointment for my vehicle with the service department which I was totally happy with. Upon arrival at Subaru, I was greeted by Adam who in my opinion is one of the nicest peo More

by OTTOSONL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2020

Service rep that checked me in was great he answered all my questions and helped in so many little ways, but I don’t know his name More

by fkkirsch53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep I don’t know name, was great for me
September 04, 2020

Our new Ascent was experiencing issues with the frame and struts. Each one failed, but not all at the same time. One would be fixed and next would start making noise. Kenosha Subaru made each repair over se More

by missjudy922
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Johnson-Haase
September 03, 2020

Kenosha Subaru is clean and very efficient.the staff is extra friendly and always ready to make your experience quick and easy .they fix the problem super fast More

by andrzejslo8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Rydberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Johnson-Haase, Jack Byrne
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