Kenosha Subaru - Service Center

The most respect I've ever gotten from a dealership. Everyone was so respectful and greeted you like family. Would recommend for everyone to visit this place. Everyone was so respectful and greeted you like family. Would recommend for everyone to visit this place. More

This was my first service for my new Ascent. I was very happy with the ease of scheduling and speed of service. The waiting room was pleasant with free coffee and friendly employees. happy with the ease of scheduling and speed of service. The waiting room was pleasant with free coffee and friendly employees. More

great dependable service performed in a timely manner. However with CV-19 , no masks by any service dept .employees.😣, and not sure how “sanitary” general service waiting was. I sat in show roo manner. However with CV-19 , no masks by any service dept .employees.😣, and not sure how “sanitary” general service waiting was. I sat in show room. More

Recall repair It was easy and quick to schedule this appointment. The service was performed as needed, and my car was also checked over for basic maintenance needs It was easy and quick to schedule this appointment. The service was performed as needed, and my car was also checked over for basic maintenance needs. More

Efficient service, clean facility Bringing my car in for service was a great experience. The vehicle was under warranty so there was no charge for the service. A rental vehicle was p Bringing my car in for service was a great experience. The vehicle was under warranty so there was no charge for the service. A rental vehicle was provided and only took a few minutes to prepare paperwork and the vehicle. I was maybe at the facility for 20 minutes before I could leave, and returned the same day for service on 3 recalls, tire rotation, oil change, and repair to a squeaky fan motor. More

Front end work I took my car in for a noise in the front end. The tech kept it overnight and found the problem in the morning. I got a rental. The shop told me the t I took my car in for a noise in the front end. The tech kept it overnight and found the problem in the morning. I got a rental. The shop told me the tech ordered the part and my car would be ready soon. I got my car back and it was better than new. Awesome job by the tech!! More

Great follow up Rachel Johnson was very helpful at the drop of point, and her follow up on a major service issue was excellent. She worked with me to get a great r Rachel Johnson was very helpful at the drop of point, and her follow up on a major service issue was excellent. She worked with me to get a great result. Thanks, More

Excessive oil consumption has not been officially confirmed yet. But the service department very helpful in starting the diagnosing process. Return visit will be scheduled. confirmed yet. But the service department very helpful in starting the diagnosing process. Return visit will be scheduled. More

Nothing like a pandemic to get my car serviced in/out quickly! Recommendations for further service were provided afterwards but it was not pushed, which is appreciated due to looming financial constrain quickly! Recommendations for further service were provided afterwards but it was not pushed, which is appreciated due to looming financial constraints. Great service team. More

Outstanding! I recently had a flat tire on the way to work. I work at a hospital and obviously the COVID-19 has been very difficult for everyone, including people I recently had a flat tire on the way to work. I work at a hospital and obviously the COVID-19 has been very difficult for everyone, including people like me who have limited PPE (personal protective equipment). Not only was my tire fixed quickly, but I also was so very touched by the kindness and thoughtfulness of staff. There was a thank you note and some Subaru items including a face mask, water bottle and sunglasses, and peanuts! I was so moved by the intention of the Subaru team. In these difficult times it is easy to take for granted core staff, but please do acknowledge what wonderful people they are! Not just as professionals and work related things, but just as people. I felt the love and support and it impacted me in a positive way. THANK YOU KENOSHA SUBARU More