Zeigler Subaru of Lafayette

Fast service, I did not have an appointment. They were able to get me in right away. Tori was very courteous. Service area was very clean. able to get me in right away. Tori was very courteous. Service area was very clean. More

Recall on air bags Check in quick, driver took me to my office. Car ready in time driver returned to pick me up to return me for car pick up all went smoothly. Check in quick, driver took me to my office. Car ready in time driver returned to pick me up to return me for car pick up all went smoothly. More

We had a wonderful experience buying our car with Shane! He was very helpful and made the process easy! We would definitely work with him again! Thank you so much Shane! He was very helpful and made the process easy! We would definitely work with him again! Thank you so much Shane! More

Love the waiting lounge - has every convenience one could possibly want, including coffee, water and food! Excellent customer service from all of the service and repair folks too. possibly want, including coffee, water and food! Excellent customer service from all of the service and repair folks too. More

Best new car purchasing experience I’ve ever had. Coordinated w/ Sean via email, set expectations and appointment with April, agreed to terms, and took delivery within 2 hours. Everyone was professio Coordinated w/ Sean via email, set expectations and appointment with April, agreed to terms, and took delivery within 2 hours. Everyone was professional, courteous, and made me feel comfortable. Well done Sean, April, and Josh. I appreciate your help and accommodation. More

Marty was great. Sooo helpful. Everything went smooth. Even after the sale! Definitely ask for Marty. We will recommend him to all of our friends. Even after the sale! Definitely ask for Marty. We will recommend him to all of our friends. More

A lot of people in line. I was made feel important too. I had to take my car in for them to see it to order a replacement piece of trim. Even with it being so hectic the girls were very polite and business I had to take my car in for them to see it to order a replacement piece of trim. Even with it being so hectic the girls were very polite and business like. I got a moment to chat with a couple of the girls when everyone had been assisted and the repair tech was looking at my car. They are very nice and know what they are doing!! More

Made an appointment for recalls/repairs back in December and was told Wednesday 2/26 was pretty much first available. (11:00 am) Was told I would get a courtesy car while repairs were being facilitated. C and was told Wednesday 2/26 was pretty much first available. (11:00 am) Was told I would get a courtesy car while repairs were being facilitated. Came in early (9:30 am) due to another appointment close by. Explained to the service attendant an issue with driver side front seat possibly being defective. Received the courtesy car, went about my business. Returned at 4:30 PM, my car was done, parts had to be ordered for the seat repair. Phone call to schedule is pending. returned Courtesy car. More

I received exceptional service from my salesman Jordan. He was attentive, professional, and friendly. I will recommend him and Subaru in Lafayette. Thank you Jordan for your great service! Teresa Moller He was attentive, professional, and friendly. I will recommend him and Subaru in Lafayette. Thank you Jordan for your great service! Teresa Moller More

I can't even click poor because the service has not yet taken place. I scheduled my recall service for yesterday morning, February 25th at 9:15 in the morning. They said it would take 4 hours to do the r taken place. I scheduled my recall service for yesterday morning, February 25th at 9:15 in the morning. They said it would take 4 hours to do the recall service to replace the passenger airbag. I heard nothing from them so at 1:30 I called. They said they would find out when it would be completed and call me back. They did not call me back. At 2:30 I called back and they said there were 20 cars in front of mine and they did not know when it would be completed. I came out at 3 pm and got my car. I called this afternoon and told the young lady that I did not care how far out they put me on the schedule but that if I bring it out for a scheduled time it would be completed by the 4 hour time that they told me it would take. She said that they were booked until March 18. I am unable to bring it on March 18 so she set the date for 8 am March 20. I hope on March 20 at noon I can pick up my car and the service will be completed. David B. Raymer More